Retail Operations Coordinator
4 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Retail Operations Coordinator to join our team at Marshalls. In this role, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer experience.
Key Responsibilities:
- Create a positive internal and external customer experience
- Promote a culture of honesty and integrity; maintain confidentiality
- Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor
- Train and mentor Associates on merchandising and processing principles
- Ensure merchandise is properly tagged, hung, secured, and coded
- Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor
- Ensure Associates complete tasks and activities according to store plan; prioritize as needed
- Monitor productivity of team and coach as necessary
- Organize and rotate back stock for easy replenishment
- Maintain and uphold merchandising philosophy and signage standards
- Maintain all organizational, cleanliness and recovery standards for the backroom area
- Ensure compliance with recycling and, where applicable, hazardous waste programs
- Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
- Provide and accept recognition and constructive feedback
- Partner with Management on Associate training needs to increase effectiveness
- Ensure adherence to all labor laws, policies, and procedures
- Promote credit and loyalty programs
- Support and participate in store shrink reduction goals and programs
- Promote safety awareness and maintain a safe environment
- Other duties as assigned
Requirements:
- Able to work a flexible schedule, including nights and weekends
- Superior communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Capable of lifting heavy objects with or without reasonable accommodation
- Able to train others
- 1 year retail and 6 months of leadership experience
Benefits:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Additional Benefits:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
Starting Pay: $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Equal Employment Opportunity: We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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