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Store Operations Manager

1 month ago

Roanoke, Virginia, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and leading a team of retail associates.

Key Responsibilities
  • Open and close the store in the absence of management, ensuring all systems are started up and the floor and stock room are ready for the business day.
  • Responsible for opening the back door for deliveries and completing product returns, order voids, customer refunds, and cash drops to the safe.
  • Model and deliver a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
  • Responsible for holding store keys, assisting with and coaching other team members on the warehouse and vendor ordering process, and registering all related sales on assigned cash registers.
  • Assist manager or assistant store manager in reviewing order exceptions, evaluating and developing displays, and maintaining accurate inventory counts.
  • Responsible for basic department pricing, making daily price changes, and ensuring proper signage is displayed at the store to support accurate pricing of products.
  • Assist with bookkeeping activities, including cash reports, cash counts, ledgers, and bill payment as necessary.
  • Assist with exterior and interior maintenance, ensuring a clean, neat, and orderly store condition and appearance.
  • Has working knowledge of store systems and store equipment, and assists at the Pharmacy out window as requested.
  • Ensures compliance with state and local laws regarding regulated products and responsible for bag checks of team members before leaving the store.
Requirements
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Preferred knowledge of store inventory control.
What We Offer

Walgreens offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from qualified candidates with arrest and conviction records.