Retail Operations Manager

10 hours ago


Roanoke, Virginia, United States PetSmart, Inc. Full time

PetSmart, Inc. is seeking a Retail Operation Supervisor to join our team. As a key member of our retail operations team, you will be responsible for ensuring the associate and customer experience is exceptional. Your primary focus will be on supporting the sales team in achieving sales goals through effective merchandise strategies, inventory management, and operating POS systems accurately. You will also be responsible for guiding sales associates in merchandise handling and product knowledge. If you have a passion for delivering exceptional customer service and are looking for a challenging role in a dynamic retail environment, we encourage you to apply.

Responsibilities:

* Support the sales team in achieving sales goals through effective merchandise strategies and inventory management
* Operate POS systems accurately and in compliance with company policies
* Guide sales associates in merchandise handling and product knowledge
* Ensure the associate and customer experience is exceptional

Requirements:

* 2+ years of retail experience
* Strong leadership and communication skills
* Ability to work in a fast-paced environment
* Strong analytical and problem-solving skills

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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