Retail Sales Manager

1 week ago


Roanoke, Virginia, United States Banners Hallmark Full time
About the Role

We are seeking a highly skilled and experienced Retail Sales Leader to join our team at Banners Hallmark. As a key member of our store leadership team, you will be responsible for driving sales growth, delivering exceptional customer service, and ensuring operational excellence in our store.

Key Responsibilities
  • Drive Results: Lead the store team to achieve sales targets, manage inventory, and maintain a high level of customer service.
  • Customer Service and Product Knowledge: Develop and maintain strong relationships with customers, provide product knowledge, and ensure a seamless shopping experience.
  • Operational Excellence: Ensure the store is clean, organized, and well-maintained, and that all operational procedures are followed.
  • Merchandising: Plan and execute visual merchandising displays, manage inventory, and maintain store appearance.
  • Training and Performance: Develop and implement training programs for sales staff, and provide coaching and feedback to improve performance.
Requirements
  • 2+ years of sales leadership experience
  • Strong leadership, organizational, and planning skills
  • Effective communication and interpersonal skills
  • Familiarity with technology and computer-based training
  • Ability to work a flexible schedule, including evenings and weekends

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