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Telecom Client Care Associate

2 months ago


Las Cruces, New Mexico, United States Mass Markets Full time
Position Overview

Join our team as a Telecom Customer Care Representative in a dynamic and engaging environment. At Mass Markets, we prioritize a positive atmosphere where our customer service agents can thrive.

Key Responsibilities
  • Provide exceptional support to customers regarding telecom services.
  • Assist clients with inquiries and resolve issues efficiently.
  • Maintain a high level of customer satisfaction through effective communication.
Qualifications

The ideal candidate will possess:

  • Strong interpersonal skills and a customer-focused mindset.
  • Ability to handle technical inquiries and provide solutions.
  • Experience in a customer service role, preferably in the telecom industry.
Why Join Us?

At Mass Markets, we believe that a happy team leads to satisfied customers. Enjoy working in a supportive environment where your contributions are valued.