Security Operations Supervisor

2 weeks ago


Boston, Massachusetts, United States Windwalker Group Full time
Job Overview

Position Title: Security Guard Supervisor

Company: Windwalker Group

This role is essential in ensuring a secure and protected environment for all individuals on campus, including students, faculty, staff, and visitors. The Security Guard Supervisor will oversee security operations, manage a dedicated team of security personnel, and implement effective security measures in collaboration with campus law enforcement.

Key Responsibilities:

  • Lead and mentor a team of security officers, offering training and ongoing support.
  • Establish and uphold security protocols to protect campus facilities and individuals.
  • Conduct regular patrols and monitor surveillance systems to identify and address potential security threats.
  • Respond swiftly to security incidents, emergencies, and alarms, ensuring safety and order.
  • Coordinate with campus authorities and emergency services as necessary.
  • Maintain detailed records of security operations, incidents, and team performance.
  • Perform routine inspections of security equipment, including surveillance cameras.

Required Qualifications:

  • A minimum of 1 year of experience in security or law enforcement, with supervisory experience preferred.
  • Excellent leadership and communication skills for effective team management and stakeholder interaction.
  • In-depth knowledge of security protocols, emergency response procedures, and applicable laws.
  • Ability to remain composed and decisive in high-pressure situations.
  • Familiarity with security technologies, including CCTV and access control systems.
  • Relevant certifications in security management, CPR/First Aid, or similar fields are advantageous.

Preferred Qualifications:

  • Prior experience in a supervisory role within security or law enforcement.
  • Strong interpersonal skills to effectively lead a diverse security team.
  • Comprehensive understanding of security measures and emergency response protocols.
  • Capability to act decisively in challenging situations.
  • Proficiency in the use of security technologies and equipment.
  • Certifications in security management or emergency response are a plus.

About Windwalker Group:

Windwalker is committed to fostering an inclusive workplace and adheres to all federal, state, and local laws regarding equal employment opportunities. We welcome qualified applicants without regard to race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity or expression, citizenship status, military status, genetic information, or any other protected status.



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