Retail Sales Consultant

2 weeks ago


Ocala, Florida, United States Gettel Automotive Group Full time
Position Overview

Location
Gettel Automotive Group

Role Summary

At Gettel, we recognize that our team members are our greatest asset, and we foster an environment that promotes growth through hard work, collaboration, and innovation. We provide comprehensive training programs for all roles, from management to technical positions, ensuring you have the resources necessary to advance your career. Our commitment to integrity and transparency in business practices is paramount, and we strive to create a workplace where every customer is treated with the utmost respect and consideration.

Benefits Offered
  • Comprehensive Medical, Dental & Vision Coverage
  • Life Insurance Options
  • Health Savings & Flexible Spending Accounts
  • Short & Long-Term Disability Insurance
  • Retirement Savings Plan (401K)
  • Paid Holidays
  • Personal and Sick Leave
  • Paid Time Off
  • Training and Development Opportunities
  • Flexible Work Hours
  • Employee Discounts on Products & Services
  • Vehicle Purchase Plans for Employees
  • Complimentary Saturday Lunches
  • Accident & Critical Illness Insurance
Key Responsibilities

Sales Associate Duties
  • Follow the established sales process as outlined in Gettel University training.
  • Management is trained in the same sales techniques, ensuring consistency in approach.
  • Adhere strictly to the sales process to enhance customer satisfaction and profitability.
  • If additional training is required, communicate with your manager for further assistance.
  • We are dedicated to providing you with the necessary support and training for success, and we expect full compliance with our sales protocols.
  • Maintain a professional appearance and personal hygiene at all times.
  • Prepare a daily plan to maximize productivity.
  • Approach work with a positive and proactive mindset.
  • Utilize dealership license plates for all test drives and necessary vehicle use.
  • Deliver exceptional customer service in line with dealership standards.
  • Document all customer interactions in our CRM system, regardless of the communication method.
  • Comply with the Gettel Policy and Procedures Manual without exception.
  • Schedule the first service appointment upon vehicle sale, following store protocols.
  • Ensure customer pay-offs are accurate and timely.
  • Complete all required delivery checklists as instructed by management.


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