Front Desk Coordinator

4 days ago


Worcester, Massachusetts, United States Reeves Lavallee PC Full time
Front Desk Receptionist

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Reeves Lavallee PC. As the first point of contact for our business, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation.

Key Responsibilities:
  • Manage the front desk and reception area, ensuring a welcoming and professional environment for clients and employees.
  • Answer and direct phone calls, respond to emails, and handle correspondence in a timely and efficient manner.
  • Coordinate appointments, meetings, and travel arrangements for employees and clients.
  • Handle mail, packages, and deliveries, and maintain accurate records of incoming and outgoing correspondence.
  • Provide administrative support, including data entry, copying, filing, and other tasks as needed.
Requirements:
  • Previous experience in a front desk or administrative role, preferably in a law firm or professional services environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, employees, and external partners.
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Proficiency in Microsoft Office and other software applications, with the ability to learn new systems and technologies quickly.


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