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Front Desk Coordinator

2 months ago

Worcester, Massachusetts, United States Central Massachusetts Podiatry Full time
Job Summary

Central Massachusetts Podiatry is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and ensuring a smooth day-to-day operation of our office.

Responsibilities
  • Front Desk Operations: Greet patients, manage patient flow, and coordinate appointments.
  • Communication: Answer phone calls, respond to patient inquiries, and communicate with healthcare providers.
  • Administrative Tasks: Perform data entry, maintain accurate records, and process patient payments.
  • Registration and Scheduling: Verify patient information, obtain necessary documentation, and schedule appointments.
  • Insurance and Billing: Verify insurance eligibility, obtain referrals, and prior authorizations.
  • Other Duties: Perform various administrative tasks as assigned by management.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 0-1 year of customer service experience in a medical setting preferred.
  • Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in computer software.
  • Personal Qualities: Warm, professional, and helpful attitude, calm and collected under pressure, and ability to think critically and exercise sound judgment.
About Us

Central Massachusetts Podiatry is a private specialty office providing podiatric care for people of all ages and backgrounds. We strive to create a positive and supportive work environment for our employees, with opportunities for growth and development.