Assistant General Manager

2 months ago


El Paso, Texas, United States Crunch Fitness Full time
Assistant General Manager Job Description

Crunch Fitness is seeking an experienced Assistant General Manager to join our team. As a key member of our leadership team, you will be responsible for assisting the Managing Partner with daily club operations, including sales success, member satisfaction, and facility cleanliness.

Key Responsibilities:

  • Assist in recruiting, hiring, training, and developing a high-performing staff to maintain proper staffing levels.
  • Monitor and scorecard performance of the staff to meet or exceed expected KPI standards.
  • Lead by example by delivering personal and team performance targets.
  • Manage team member performance standards, with ongoing development, training, and coaching.
  • Impact member retention by delivering the "Wow 10-Member Experience".
  • Assist and support the General Manager in areas such as scheduling, labor management, member service resolution, and lead generation.

Requirements:

  • 2 years of fitness facility and/or customer service-oriented management experience required.
  • Experience executing objectives quickly and effectively, including achieving KPIs.
  • Experience leading and/or supervising employees preferred.
  • CPR/AED certification required (can be obtained within 30 days of hire).
  • Understanding of labor control, optional staffing levels, and overtime controls.
  • Ability to maintain high standards at the gym.
  • Ability to demonstrate integrity and judgment that inspires trust, setting examples in all behaviors and actions.

Compensation and Benefits:

  • $35,000 - $45,000 base salary (depending on experience).
  • $55,000 potential total annual compensation.
  • Monthly and quarterly bonus opportunities.
  • Salaried Flexible PTO.
  • Paid Holidays.
  • Subsidized health insurance coverage (health, dental, vision) for full-time positions.
  • Employer-paid Basic Life and AD&D.
  • HSA.
  • Short-term disability.
  • Voluntary Supplemental Life Insurance for employee, child, and spouse.
  • Free gym membership.
  • 10 days sabbatical after 5 years of employment.


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