Restaurant Operations Manager
1 month ago
As a Restaurant Manager at WKS Restaurant Group, you will play a key role in ensuring the success of our Dennys restaurants. This position is responsible for supporting the General Manager in the development of restaurant operating plans that align with company and market strategies.
Key Responsibilities:
- Support the General Manager in developing restaurant operating plans that achieve business growth, sales, and profit objectives.
- Work closely with the General Manager to plan schedules, analyze staffing needs, and provide development and training to employees.
- Exercise discretion in addressing changing demands of the business.
- Ensure that all menu items are prepared and served in accordance with Brand Standards.
- Support the General Manager in maintaining proper inventory levels for food and nonfood items.
- Ensure guest satisfaction through directing operational execution of proper service in a clean and pleasant environment.
- Responsible for maintaining compliance with local, state, and federal laws and regulations.
- Ensure that proper management procedures and practices are adhered to through preventive maintenance, energy conservation, repairs, security measures, and safety and sanitation requirements.
- Embodies, promotes, and teaches Company values and policies at all times.
- Responsible for controllable expenses, focusing on labor standards, cash, R & M, food costs, and other operating expenses.
- Maintains awareness of local market trends, competitive stance, and opportunities.
- Creates and maintains a positive work environment, ensuring open communications.
Hospitality & Guest Service Skills:
All employees are expected to provide customer service that is extraordinary and exceeds the expectations of our guests. Employees are required to follow established policies and guidelines that go beyond simply smiling, greeting, and being nice to guests.
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