Restaurant Operations Manager

3 weeks ago


Atlanta, Georgia, United States Freshens - Atlanta Airport (ATL) Full time
Job Overview

Freshens, a healthy "fresh casual" concept, is seeking a highly capable General Manager to oversee all operations at our fast food restaurant located at the Atlanta Airport. The successful candidate will be responsible for managing daily operations, ensuring customer satisfaction, and maintaining our restaurant's high standards.

Key Responsibilities
  • Oversee daily operations, ensuring efficiency and productivity.
  • Hire, train, and manage staff, fostering a positive work environment that encourages teamwork and high morale.
  • Ensure high-quality food preparation and presentation, adhering to all health and safety regulations.
  • Manage inventory, order supplies, and ensure proper storage to minimize waste.
  • Develop and implement strategies to improve service, drive sales, and enhance customer satisfaction.
  • Handle financial tasks such as budgeting, sales reporting, and payroll.
  • Resolve customer complaints promptly and professionally.
  • Maintain a clean, safe, and welcoming environment for both staff and customers.
  • Liaise with upper management or franchise owners, providing regular updates and reports.
  • Stay updated on industry trends and implement new strategies as necessary.
Requirements
  • Proven experience as a General Manager or similar role in the fast food industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proficient in business management and financial principles.
  • Knowledge of health and safety regulations in the food service industry.
  • Ability to handle high-stress situations and resolve conflicts effectively.
  • Customer service-oriented with a focus on improving customer satisfaction.
  • Must be able to pass a Federal Background Check
How to Apply

Please submit a ZippyApp application package, which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.



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