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Retail Customer Support Specialist
2 months ago
Applicant Portal
Job Details: Customer Service Retail Advisor
Location: United Kingdom
Role Overview: This is an opportunity to express your interest in future roles within our dynamic retail marketing agency.
At Blue Square Marketing Ltd, we are dedicated to fostering growth in a digitally connected environment. Our approach merges the strengths of people, technology, and consumer insights to create impactful experiences. In this role, you will serve as a vital link between brands and their customers, ensuring each day is filled with excitement, challenges, and rewards.
Our Core Values:
- Excellence: We strive to present our best selves every day.
- Integrity: We commit to doing what is right.
- Heart: We lead with compassion and empathy.
- Curiosity: We are eager to learn, grow, and develop.
- Collaboration: Together, we achieve greater success.
Key Responsibilities:
- Establish and nurture strong relationships with customers, colleagues, and management.
- Engage with customers through lifestyle inquiries and recommend suitable products.
- Promote and represent the brand effectively to both store teams and customers.
- Conduct training sessions on product knowledge and selling techniques for in-store teams.
- Enhance the retail experience by maintaining high standards of brand presentation and operations.
Ideal Candidate Profile:
- Experience in customer-facing roles, particularly in retail or sales.
- Personable, outgoing, and energetic demeanor.
- Strong communication skills with the ability to engage effectively with various stakeholders.
- Proactive in addressing challenges and adapting to change.
- Self-driven and quick to learn.
- Passionate about delivering exceptional customer service.
Training and Development:
We provide a comprehensive virtual induction to ensure you are well-prepared, including training on the product range associated with your role.
Our commitment to your growth includes tailored development plans designed to help you reach your full potential.
This role serves as a talent pool for future opportunities, and we are continuously on the lookout for exceptional individuals to join our ranks.
