Seasonal Returns Processing Representative

7 days ago


Seattle, Washington, United States Outdoor Research Full time
About the Role

Outdoor Research is seeking a highly organized and detail-oriented individual to join our Consumer Services team as a Seasonal Returns Processing Representative. This role is responsible for processing inbound returns in a timely, accurate, and professional manner.

Key Responsibilities
  • Process warranty, web, and dealer returns in a timely and professional manner.
  • Ensure proper codes are utilized to accurately separate new from used stock.
  • Double-check goods processed when posting product back into inventory.
  • Sort and put away items in the warehouse once processing is completed.
  • Proactively communicate persistent quality control issues to the Returns Supervisor.
  • Prioritize daily tasks and projects to accomplish job duties on time and with a high level of accuracy.
Requirements
  • High School Diploma or equivalent experience.
  • Strong organizational and problem-solving skills, flexibility, and ability to work independently.
  • Familiarity with Outdoor Research products or the outdoor industry is a plus.
  • Good computer skills with spreadsheets, word processing, and MS Office Suite.
  • Ability to type 50 WPM or more is a plus.
  • Strong teamwork skills.
  • Self-managed and self-motivated.
  • Ability to maintain excellent attendance and punctuality record.
  • Excellent communication skills.
  • Strong ability to multitask effectively.
What We Offer
  • Competitive hourly rate of $19.00.
  • Transportation benefits.


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