Sales Excellence Manager

3 weeks ago


Newark, Delaware, United States SIXT USA Full time
About the Role

We are seeking a seasoned Senior Regional Sales Performance Manager to join our team in the North East region. As a key member of our sales department, you will be responsible for training and developing rental sales agents and branch managers to optimize the rental experience. Your primary focus will be on becoming an expert in our fleet and ancillary products, ensuring that our customers receive top-notch service.

Responsibilities
  • Develop and implement sales training programs for rental sales agents and branch managers.
  • Coach branch managers on effective sales techniques and strategies.
  • Conduct workshops and role-plays to reinforce sales skills.
  • Design and execute motivational contests to boost employee morale and improve branch culture.
  • Provide expert advice on our fleet, protection items, and extras.
  • Maintain high sales and service standards.
  • Respond to customer complaints professionally and efficiently.
  • Prepare and submit regular reports.
  • Meet with branch managers and regional managers to discuss branch performance.
  • Handle customer inquiries via phone and email.
About You
  • Bachelor's degree required.
  • Must be based in the North East, preferably near Newark, NJ.
  • Minimum 2+ years of sales training or coaching experience.
  • Minimum 5 years customer service or sales experience.
  • Must be at least 21 years old and possess a valid driver's license with a clean driving record.
  • Experience in sales quota meetings or highly commissioned positions is a plus.
  • Familiarity with Microsoft Office Applications and basic computer navigation skills are essential.
  • Willingness to wear company uniforms is required.
  • At least 60% travel, including air travel, is expected.
  • AU/US work authorization is necessary.
Compensation and Benefits
  • $80,000-$90,000 base salary + up to $35,000 annual bonus.
  • Company vehicle provided.
  • Paid time off, medical, dental, vision, 401(k), and other benefits.

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