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Clinical Support Associate

2 months ago

Bloomington, Indiana, United States OrthoCarolina Full time
About OrthoCarolina

OrthoCarolina is a leading independent academic orthopedics practice serving North and South Carolina and the Southeast since 1922. Our team is dedicated to providing compassionate and comprehensive musculoskeletal care, including operative and non-operative care, diagnostic imaging, and rehabilitative therapy.

Job Summary

We are seeking a highly skilled Patient Services Specialist to join our team at our OrthoCarolinaMonroe office location. As a Patient Services Specialist, you will be responsible for greeting patients, preparing forms, collecting and verifying patient information, and entering data into our electronic health record system.

Key Responsibilities
  • Prepare paperwork necessary for patient visits
  • Answer incoming phone calls and direct calls, make appointments, and perform cashier duties as directed
  • Collect co-payments, co-insurance, and balances due
  • Follow the process for release of medical information and FMLA/disability forms completion as requested
Requirements
  • High school graduate
  • Associate's or Bachelor's degree preferred
  • Minimum of one year experience in a medical clinic setting
  • Good customer and computer skills, and working knowledge of insurance
  • Knowledge of medical terminology preferred
Preferred Skills
  • Knowledge of medical terminology
  • Ability to perform basic math calculations
Benefits
  • Medical, dental, and vision insurance
  • Health Savings Account
  • Life insurance
  • Voluntary Supplemental Life
  • Voluntary Critical Illness/Accident/Hospital Indemnity
  • Short Term/Long Term Disability Insurance
  • 401(k)/ROTH Retirement Plan
  • Employer 401(k) Safe Harbor
  • 401(k) Profit Sharing Plan
  • 529 Savings Plan
  • Employee Assistance Program
  • Voluntary Wellness Program
  • Tuition Reimbursement
  • Voluntary Legal Plan/Identity Theft
About Our Company

OrthoCarolina is committed to providing our employees with a positive work environment, opportunities for career advancement, and continuing education. We are a diverse group of individuals who share a common passion for making lives better.