Administrative Reception Specialist

2 weeks ago

Dodgeville, Wisconsin, United States Lands' End Full time

Position: Receptionist - Part-Time (Mid/Second Shift)

Compensation: $17/hour plus an additional $1/hour for second shift work.

Shift Details:
1:00 PM - 7:00 PM, Monday to Friday, with occasional Saturdays from 7:45 AM - 4:00 PM (Comer Center front desk).
11:15 AM - 7:15 PM, 2:30 PM - 11:30 PM, or 3:15 PM - 11:15 PM, including some weekend shifts during peak seasons (Warehouse front desk).

As a Receptionist, you will collaborate with the Facility Control Clerk and Dispatcher to ensure the security and safety of our premises. This includes monitoring CCTV and alarm systems, utilizing two-way radios for departmental communication, and adhering to established emergency protocols.

Key Responsibilities:

  • Welcome, guide, and assist visitors, vendors, and employees in a courteous and professional manner.
  • Manage the Lands' End switchboard and desk phone, taking messages or redirecting calls as necessary. Address routine inquiries and escalate complex questions to the appropriate personnel.
  • Document all incidents and activities meticulously, including project work, emergencies, and security-related events. Provide diverse clerical support for Facility Services, such as scheduling meetings, managing supplies, and maintaining attendance records.
  • Coordinate with administrative teams across departments to deliver clerical and project support, including scheduling and document management.
  • Maintain a tidy reception area and adhere to departmental dress code policies.

Required Qualifications:

  • High School diploma or equivalent, with one to two years of relevant clerical experience.
  • Dependable, punctual, and capable of working independently.
  • Proficient in computer skills.
  • Able to work on a rotating schedule.
  • Capable of handling critical incidents with discretion and confidentiality.

Lands' End is an Equal Opportunity Employer, welcoming applicants from all backgrounds, including protected veterans and individuals with disabilities.

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