Facilities Engineer

2 weeks ago


Lee's Summit, Missouri, United States KGPCo Full time
Job Summary

The Facilities Technician position serves as the Subject Matter Expert (SME) within the second level (Tier2) technical support team. This role carries out expert-level diagnostic investigation and engineering for highly complex issues or issues with substantial service impact and collaborates with peer support teams to generate a support plan to maintain and/or resolve issues in the shortest timeframe and as efficiently as possible.

Key Responsibilities
  • Perform daily/weekly/monthly walk-throughs of critical facilities in support of data center and office operations.
  • Monitor critical facility equipment operation by these walkthroughs and building system monitoring tools.
  • Execute repair and/or maintenance processes through to completion.
  • Provide on-site operation and manage vendors on installation, repair, and maintenance of critical systems infrastructure equipment ensuring workplace rules and safety procedures.
  • Resolve technical issues that cannot be resolved through normal operations and maintenance procedures and provide leadership on outage calls to drive issue resolution and limit impact to customers.
  • Provide technical guidance to junior Tier2 Engineers and technicians.
  • Supports the development and delivery of training programs and supports documentation to other departments on new operation, maintenance, and troubleshooting procedures.
  • Provides reports on facility health, including capacities and space; keeping records to track and report on these items before critical capacities are affected.
  • Contributes to budget forecasting and long-term financial planning.
Requirements
  • Bachelor's degree in Technical Discipline.
  • In lieu of a degree, experience in critical data center industry will be considered.
  • Working with LAB test/dev/engineering teams adding risk to the CF (Critical Facility).
  • Critical telecom data center facilities Engineering & infrastructure operation, maintenance, and controls suppression systems, physical security in critical rooms and building, building monitoring and controls products.
  • Construction, management, maintenance, leasing, and property management.
  • Critical electrical power engineering from utility through consuming.
  • Network physical layer provisioning - cables, racking, trays, supports, and infrastructure using Telcordia GR-1275 standard guidelines.
  • Ability to read, understand, review, and approve blueprints, one-line diagrams, construction, and commissioning documentation.
  • Quality Assurance skills in vetting solid vendor performance.
  • Project management handling vendor and customer relationships in small local and large national teams.
  • Computer skills needed in standard office environment.
  • 3+ years' Experience in fault analysis within the telecommunications industry.
  • 2+ years' Hands-on experience in critical data center spaces.
  • OSHA 1910 and NFPA 70E certified.


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