Facilities Operations Specialist

2 weeks ago

Lee's Summit, Missouri, United States Circet Full time
Job Summary

The Facilities Technician position serves as the Subject Matter Expert (SME) within the second-level technical support team. This role carries out expert-level diagnostic investigation and engineering for highly complex issues or issues with substantial service impact. The SME collaborates with peer support teams to generate a support plan to maintain and/or resolve issues in the shortest timeframe and as efficiently as possible.

Key Responsibilities
  • Perform daily/weekly/monthly walk-throughs of critical facilities in support of data center and office operations.
  • Monitor critical facility equipment operation by walkthroughs and building system monitoring tools.
  • Execute repair and/or maintenance processes through to completion.
  • Provide on-site operation and manage vendors on installation, repair, and maintenance of critical systems infrastructure equipment.
  • Resolve technical issues that cannot be resolved through normal operations and maintenance procedures.
  • Provide technical guidance to junior Tier 2 Engineers and technicians.
  • Support the development and delivery of training programs and supports documentation to other departments on new operation, maintenance, and troubleshooting procedures.
Requirements
  • Bachelor's degree in Technical Discipline or equivalent experience.
  • 3+ years' experience in fault analysis within the telecommunications industry.
  • 2+ years' hands-on experience in critical data center spaces.
  • OSHA 1910 and NFPA 70E certified.
  • Exhibit the ability to live the Circet Values.
Preferred Qualifications
  • A well-rounded, multi-disciplined heavy DC facility resource with impeccable customer relationship skills.
  • Electrical and/or cooling license(s) or degree in Engineering or advanced demonstrated experience.
  • General knowledge of HVAC equipment (Chillers, CRAHs, CRACs, AHU, Pumps).
  • General knowledge of electrical equipment (Transformers, Switchgear, Generators, UPS modules, etc.).
  • Basic understanding of electricity (KW, KVA, AMPs, Volts, Ohms, etc.).
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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