Technical Operations Specialist
4 weeks ago
Tabs is a cutting-edge AI-powered revenue automation platform designed for B2B businesses. Our platform leverages the power of AI to extract and understand complex data from contracts, automating billing, revenue recognition, and reporting workflows.
Our customers rely on Tabs to streamline operations, eliminate manual work, collect cash faster, and increase business model flexibility. As a Series A hyper-growth company based in New York, we've raised $35m from top-tier VCs like Lightspeed and Primary Ventures.
About the RoleWe're seeking a highly skilled Technical Operations Associate to handle technical customer requests during implementation and post-go-live phases. As part of our team, you'll be the go-to person for resolving technical challenges that don't require engineering-level intervention but are crucial for customer success.
You'll work closely with internal teams and customers to ensure smooth operations and data integrity. This role is perfect for someone with a strong technical or operations background, comfort in data querying, ERP systems (e.g., NetSuite, Sage), and a desire to help customers solve complex data-related problems.
Key Responsibilities- Act as the primary technical resource to handle case-by-case technical customer requests.
- Perform ongoing database querying, data cross-referencing, and maintain integration hygiene.
- Monitor integration health, ensuring merchant systems align with our platforms and integrations.
- Collaborate with customer-facing teams (CX, Implementation) to address technical requests that don't require product changes.
- Pull reports and process custom workflows such as month-end close or financial reporting in formats not yet supported by our platform.
- Troubleshoot integrations (ERP, tax, CRM systems) to resolve customer issues quickly and efficiently.
- Help build out internal documentation for recurring technical issues, and contribute to process improvement.
We're looking for someone with:
- 5-8 years of relevant experience (Engineering, Technical Program Management, Client Experience, Sales Engineering)
- Strong technical background in databases and querying.
- Familiarity with ERP systems (e.g., NetSuite, Sage, QBO) and data integrations.
- Ability to work cross-functionally with internal teams and understand customer data needs.
- Excellent problem-solving skills and the ability to troubleshoot complex issues.
- Ability to communicate technical solutions to customers in a clear and approachable manner.
- Ability to use SQL and generate client-facing reports.
- Comfort with macros or Google Script.
- Experience working in a fast-paced startup or technical environment preferred.
We offer:
- Competitive compensation and equity.
- 100% coverage for healthcare (Medical, Dental, and Vision).
- Daily meal and coffee stipend for in-office days.
- Tax-free contribution to commuter benefits.
- Collaborative team environment with opportunities for career advancement.
- Learn from a founding team with a track record of multiple IPO exits.
-
Technical Operations Specialist
4 weeks ago
New York, New York, United States CoSM Full timeTechnical Operations SpecialistCosm is a global technology company that brings experiences to life in immersive environments.We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions.Cosm was born from the fusion of some of...
-
Technical Operations Specialist
3 weeks ago
New York, New York, United States Perennial Resources International Full timeJob SummaryPerennial Resources International is seeking a skilled Technical Operations Specialist to join our team. As a key member of our operations team, you will be responsible for improving operational efficiency by championing standardization and innovation.Responsibilities:* Utilize technical, multitasking, and interpersonal skills to drive outages to...
-
Technical Specialist
4 weeks ago
New York, New York, United States ASRC Federal Holding Company Full timeJob DescriptionASRC Federal Technical Services is seeking a Technical Specialist to support the Federal Aviation Administration in Egg Harbor Township, NJ.This junior-level role offers an opportunity to work on various aspects of a National Air Space System, including cabling, networking, operating systems (Linux), and databases.As a Technical Specialist,...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States Tech Tammina Full timeOperational Support SpecialistAt Tech Tammina, we are seeking a highly skilled Operational Support Specialist to join our team. This role is responsible for providing technical support and ensuring the smooth operation of our IT infrastructure.Key Responsibilities:Provide day-to-day technical support to ensure seamless operation of our systemsDeploy and...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States 2Bros Services Full timeWe are seeking a skilled Technical Support Specialist to provide fast and effective support to our clients. As a Technical Support Specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. You may also be required to provide basic...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States Tech Tammina Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Tech Tammina. As a key member of our operational support team, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Provide onsite technology support and ensure sites are online and operationalDeploy and configure...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States Cirrus Group Consulting Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Cirrus Group Consulting. As a Technical Support Specialist, you will play a critical role in providing technical support and assistance to our clients, ensuring the smooth operation of their hosting environments.Key Responsibilities:Provide...
-
Technical Support Specialist
1 month ago
New York, New York, United States LucidCorps Full timeTechnical Support Specialist OpportunityA Fortune 500 employer is seeking a highly motivated Technical Support Specialist to join their team and contribute to major initiatives and projects. This role offers an excellent opportunity for someone looking to expand their technical support skills in an enterprise-level environment.The ideal candidate will be...
-
Technical Operations Specialist
3 weeks ago
New York, New York, United States TABS inc. Full timeAbout the RoleWe're seeking a highly skilled Technical Operations Associate to join our team at TABS inc. in New York. As a key member of our technical operations team, you'll be responsible for handling specific technical customer requests during implementation and post-go-live. Your strong technical background and problem-solving skills will enable you to...
-
Technical Operations Specialist
4 weeks ago
New York, New York, United States TABS inc. Full timeAbout the CompanyTabs is a cutting-edge AI-powered revenue automation platform designed for B2B businesses.Our platform leverages the power of AI to extract and understand complex data from contracts, automating billing, revenue recognition, and reporting workflows.Our customers rely on Tabs to streamline operations, eliminate manual work, collect cash...
-
Technical Operations Specialist
3 weeks ago
New York, New York, United States TABS inc. Full timeAbout the RoleWe're seeking a highly skilled Technical Operations Associate to handle specific technical customer requests during both implementation and post-go-live. As part of the team, you'll be the go-to person for resolving technical challenges that don't require engineering-level intervention but are crucial for our customers' success. You'll work...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States United Software Group, Inc. Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at United Software Group, Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities: Provide technical support to...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States QT Communications & Technology Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at QT Communications & Technology. As a Technical Support Specialist, you will be responsible for providing technical support to our clients by researching and answering questions, troubleshooting problems, and maintaining...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States Paramount Full timeJob Title: Technical Support Specialist Job Summary: Paramount Global is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance for our broadcast systems, including hardware and software support for our mission-critical technical...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States Urban Resource Institute Full timeJob Title: Tech Support SpecialistJob Summary:The Tech Support Specialist will provide technical support to end-users, troubleshooting and resolving technical issues, and documenting incidents and problems. The successful candidate will have excellent customer service skills, be able to work independently, and have a strong understanding of Microsoft Windows...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States Lincoln IT Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Lincoln IT. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring their computer systems and networks are running smoothly.ResponsibilitiesProvide technical support and troubleshooting for computer...
-
Technical Solutions Specialist
4 weeks ago
New York, New York, United States Criteo Full timeJob Title: Technical Solutions SpecialistCriteo is seeking a Technical Solutions Specialist to join our team. This role will be responsible for helping to qualify, integrate, and maintain accounts for some of the largest marketers in the world.Key Responsibilities:Maintain a deep technical understanding of the Criteo platformCoordinate on major client...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States PEAK Technical Staffing USA Full timeJob SummaryThe Customer Service Engineer is an intermediate position that performs tasks related to the repair of technology-based products in an end-user computing environment.ResponsibilitiesPerform basic and moderately complex troubleshooting and repair activities, including PC's, desktops, laptops, tablets, and printers.Provide support to...
-
Technical Accounting Specialist
4 weeks ago
New York, New York, United States SiriusPoint Ltd. Full timeJob Title: Technical Accounting SpecialistAt SiriusPoint Ltd., we are seeking a highly skilled Technical Accounting Specialist to join our Direct & Ceded Technical Accounting team. As a key member of our global Finance organization, you will play a critical role in supporting the accounting process for our insurance and reinsurance operations.Key...
-
Technical Operations Specialist
4 weeks ago
New York, New York, United States Rokt Full timeJob OverviewRokt is a hyper-growth ecommerce leader that enables companies to unlock value by making each transaction relevant at the moment that matters most. We are seeking a Technical Operations Associate to join our Customer Operations team, responsible for building, implementing, and troubleshooting solutions with our partners and clients.Key...