Guestroom Cleaning Specialist
1 week ago
Compensation Type:
Hourly
Company Overview:
Wingate Galveston East Beach is a distinguished establishment in the hospitality sector, known for its commitment to excellence and guest satisfaction. Our organization is recognized for its innovative approach and operational efficiency, providing exceptional service to our guests.
Position Overview:
The Room Attendant plays a crucial role in ensuring that all guest accommodations are impeccably maintained, delivering attentive and courteous service to enhance the overall guest experience.
Key Responsibilities:
- Maintain cleanliness and aesthetic appeal of guest rooms in accordance with established standards.
- Prepare for cleaning by organizing guest supplies, cleaning materials, and linens for the housekeeping cart.
- Remove waste and soiled linens from guest rooms and corridors.
- Ensure that all public areas and hallways are kept tidy and vacuumed.
- Restock the housekeeping cart to ensure readiness for the following day.
- Replenish cleaning chemical supplies as necessary.
- Report any missing items from guest rooms to the Housekeeping Supervisor/Manager.
- Notify the Housekeeping Supervisor/Manager of any maintenance issues promptly.
- Manage lost and found items in accordance with company policies.
- Strive to achieve high levels of guest satisfaction.
Qualifications:
- High School diploma or equivalent preferred, along with experience in a hotel or similar environment.
- Ability to lift, carry, push, or pull objects weighing up to 50 pounds occasionally, and 20 pounds frequently.
- Capability to remain standing for the duration of the shift.
- Effective verbal and written communication skills, with a focus on delivering friendly and courteous service to guests and colleagues.
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