Customer Service Representative
4 days ago
As a Customer Service Representative at PostNet, you will be responsible for providing exceptional customer service and support to our clients. Your duties will include:
- Assisting customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
- Processing customer sales through the point-of-sale system
- Upselling, cross-selling, and actively participating in marketing and promotional initiatives
- Maintaining the center consistent with established standards
- Interacting with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
To be successful in this role, you will need:
- Previous customer service or sales experience in a retail environment
- Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
- A high school diploma or equivalent required
- Valid driver's license required
- Ability to work flexible hours
- Must be able to communicate clearly with customers by email, by phone, and in-person
At PostNet, we offer a competitive compensation package, including:
$18.00 per hour
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team.
We invite everyone to apply.
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