Front Desk Coordinator

4 weeks ago


Danville, Virginia, United States Medical Facilities of America Full time
Job Summary:

Riverside Health & Rehabilitation Center, a 180-bed skilled rehabilitation facility, is seeking a highly skilled Front Desk Coordinator to join their team. As a key member of the administrative staff, this individual will be responsible for providing exceptional customer service to visitors, patients, and staff members.

Key Responsibilities:
  • Greets and welcomes visitors, patients, and staff members, directing them to their destinations as needed.
  • Answers and screens incoming phone calls, providing basic information and transferring calls to the appropriate personnel.
  • Receives and sorts daily mail, deliveries, and couriers, ensuring timely and efficient processing.
  • Maintains security by following established procedures and controlling access to the facility.
  • Updates appointment calendars and schedules meetings and appointments with staff members and external parties.
  • Performs various clerical tasks, including filing, photocopying, collating, and faxing documents.

Requirements:
  • Proven experience in a similar role, with a strong track record of providing exceptional customer service.
  • Proficiency in Microsoft Office Suite, with the ability to learn and adapt to new software applications.
  • Professional appearance and demeanor, with excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong organizational and time management skills, with the ability to maintain confidentiality and handle sensitive information.

What We Offer:
  • A competitive rate of pay and a comprehensive benefits package, including affordable health and dental insurance, paid time off, and a 401(k) plan with company match.
  • The opportunity to work in a dynamic and supportive environment, with a team of dedicated professionals who are passionate about delivering exceptional care and service.
  • The chance to grow and develop your skills and career, with opportunities for advancement and professional development.


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