Customer Care Specialist

2 weeks ago


Nokomis, Florida, United States Millennium Physician Group Full time
Customer Care Specialist Position

Location: Remote

An exciting opportunity has emerged for a Customer Care Specialist within the Patient Connection Center. This position plays a crucial role as the primary liaison between patients and healthcare providers associated with Millennium Physician Group. The ideal candidate will excel in delivering outstanding customer service by managing incoming communications, coordinating appointments, and addressing inquiries to guarantee client satisfaction.

Key Responsibilities:

  • Handle a significant volume of incoming calls on a daily basis
  • Assess patient requirements and offer appropriate solutions
  • Accurately input and update patient information in the database
  • Achieve performance targets in a dynamic team environment

Preferred Qualities:

  • Enthusiastic customer service mindset
  • Strong dedication to work and meticulous attention to detail
  • Team-oriented with excellent collaboration skills
  • Flexibility and adept problem-solving abilities
  • Eagerness for training and professional development

Qualifications:

  • Minimum of 1 year experience in customer service
  • Typing proficiency of at least 35 words per minute
  • Experience in a high-energy work environment
  • Comfortable in a call center atmosphere

Perks:

  • Three weeks of paid time off and seven paid holidays
  • Comprehensive Medical, Dental, and Vision insurance
  • 401(k) plan with employer matching
  • Employee wellness initiatives
  • Discount programs and additional benefits

If you are seeking a fulfilling career in a collaborative setting, Millennium Physician Group may be the ideal place for you. Join us in delivering exceptional care to the communities we serve.



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