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Golf Club Membership Manager

4 weeks ago

Eden Prairie, Minnesota, United States Olympic Hills Golf Club Full time
Membership Director

Olympic Hills Golf Club is seeking a highly skilled and experienced Membership Director to join our team. As a key member of our management team, you will be responsible for developing and implementing strategies to drive membership growth, while maintaining the integrity and community of our club's membership.

Key Responsibilities:
  • Membership Recruitment & Sales
  • Develop and execute membership sales strategies to attract new members and grow our membership base.
  • Foster and maintain relationships with current members, local businesses, and community organizations to drive membership and event leads.
Membership Onboarding & Retention

Ensure a smooth onboarding process for new members, including orientation, introductions to staff and other members, and familiarization with our club's offerings.

  • Implement strategies to maintain a high level of member satisfaction and engagement, regularly soliciting feedback from members to address concerns or areas for improvement.
  • Plan and execute new member welcome events and other social activities to integrate new members into our club's community.
Member Engagement & Communications

Serve as our current members' primary point of contact, developing promotional materials and campaigns for membership recruitment and events.

  • Routinely encourage member engagement through updates to our club's website and member-only social media feeds.
  • Post content to public-facing social media feeds to boost outside interest in our club's offerings.
  • Creator and editor of our monthly member newsletter (golf season only).
Event Coordination & Support

Collaborate with our events team to organize member-focused activities, including social events, golf tournaments, and special programs, ensuring these events foster a sense of community and engagement among members.

  • Attend important membership activities and events.
  • Lead and manage relationships for outside corporate/charity golf events.
Qualifications:
  • Two years of external sales experience.
  • A strong sense of professionalism, discretion, and integrity.
  • Ability to handle sensitive member information with confidentiality.
  • Undergraduate degree preferred.
  • Applicant must exhibit a professional appearance.
  • Exceptional customer service skills and a passion for enhancing member experiences.
  • Ability to foster relationships with Members, employee partners, and other community leaders.
  • Familiarity with private club operations, golf culture, and member expectations is a plus.
Benefits:
  • 401(k) and Company Match.
  • Paid Time Off.
  • Health, Dental, Vision, and Life Insurance.
  • Golf Course Access.
  • Employee Pricing on Apparel and Equipment.
  • Employee Meals.

Please apply via our website portal. Applications will be reviewed on a rolling basis until the position is filled. Olympic Hills Golf Club is an equal-opportunity employer and welcomes applicants from all backgrounds to apply.