Golf Club Membership Manager

3 weeks ago


Eden Prairie, Minnesota, United States Olympic Hills Golf Club Full time

Membership Director



At Olympic Hills Golf Club, we seek a highly skilled and experienced Membership Director to lead our membership recruitment and retention efforts.



Key Responsibilities:


  • Develop and execute membership sales strategies to attract new members and grow our membership base.
  • Foster and maintain relationships with current members, local businesses, and community organizations to drive membership and event leads.
  • Ensure a smooth onboarding process for new members, including orientation, introductions to staff and other members, and familiarization with the club's offerings.
  • Implement strategies to maintain a high level of member satisfaction and engagement, regularly soliciting feedback from members to address concerns or areas for improvement.
  • Plan and execute new member welcome events and other social activities to integrate new members into the club's community.
  • Serve as current members' primary point of contact.
  • Develop promotional materials and campaigns for membership recruitment and events.
  • Routinely encourage member engagement through updates to the club's website and member-only social media feeds.
  • Post content to public-facing social media feeds to boost outside interest in the club's offerings.
  • Creator and editor of the monthly member newsletter (golf season only).
  • Collaborate with the events team to organize member-focused activities, including social events, golf tournaments, and special programs, ensuring these events foster a sense of community and engagement among members.
  • Attend important membership activities and events.
  • Lead and manage relationships for outside corporate/charity golf events.


Requirements:


  • Two years of external sales experience
  • A strong sense of professionalism, discretion, and integrity.
  • Ability to handle sensitive member information with confidentiality.
  • Undergraduate degree preferred
  • Applicant must exhibit a professional appearance
  • Exceptional customer service skills and a passion for enhancing member experiences.
  • Ability to foster relationships with Members, employee partners and other community leaders
  • Familiarity with private club operations, golf culture, and member expectations is a plus.


Benefits:


  • 401(k) and Company Match
  • Paid Time Off
  • Health, Dental, Vision, and Life Insurance
  • Golf Course Access
  • Employee Pricing on Apparel and Equipment
  • Employee Meals


Please apply via the website portal. Applications will be reviewed on a rolling basis until the position is filled. Olympic Hills Golf Club is an equal-opportunity employer and welcomes applicants from all backgrounds to apply.



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