Administrative Assistant
1 month ago
The Receptionist is a vital member of our team, responsible for providing exceptional customer service and administrative support to our staff and clients. This role requires a high level of professionalism, attention to detail, and ability to multitask in a fast-paced environment.
Key Responsibilities:
- Provide telephone support and answer calls in a timely and courteous manner.
- Display a professional demeanor when interacting with clients and staff.
- Utilize modern office practices and procedures, including office machines and equipment.
- Operate computer hardware and software applications, including MS Office and other business-related tools.
- Assist other employees and visitors, and seek opportunities to provide support.
- Train new receptionists on telephone procedures.
- Understand and interpret policies, procedures, and executive instructions accurately.
- Develop strong verbal and interpersonal skills.
- Maintain a positive and professional attitude with all personnel.
- Perform front office and clerical duties, including selling lunch tickets and managing the cash drawer.
- Communicate effectively with staff and clients, ensuring that all necessary information is shared.
- Sort and distribute incoming mail, including interdepartmental mail, promptly.
- Ensure that deliveries and packages are distributed to the correct departments.
- Maintain the reception area and lobby, ensuring they are clean and presentable for guests and staff.
- Order administrative supplies, including toner, visitor badges, and forms, as needed.
- Maintain administrative filing systems and ensure that all necessary documents are up-to-date.
- Assist with communicating with Spanish-speaking clients, if bilingual, or obtain assistance from another Spanish-speaking employee.
- Process charge batches, key and/or post batches, and print journals for each batch.
- Notify department directors of any errors in the batch.
- Meet daily charge deadlines and distribute paychecks to employees.
- Establish and maintain effective working relationships with supervisory personnel and coworkers.
- Plan, organize, and execute work activities independently.
- Assume Business Office Coordinator duties in their absence.
Requirements:
- Minimum of High School diploma or equivalent, preferably with some college courses.
- Minimum two years' experience in a similar or like position preferred.
Certifications:
- Must be knowledgeable of and practice Infection Control and Universal Precautions at all times.
- Must obtain a tuberculosis test within the first 14 days of employment and annually after that.
- Must pass a criminal background, misconduct registry, and OIG/GSA Sanction check.
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