Front Desk Representative
2 weeks ago
Company: Atrium Hospitality
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Chateau on the Lake. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, handling room assignments, and ensuring a seamless check-in and check-out experience.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Process room assignments, check-ins, and check-outs, ensuring accuracy and efficiency.
- Manage front desk operations, including handling guest complaints, resolving issues, and maintaining a positive and professional attitude.
- Collaborate with the hotel team to ensure seamless service delivery and maintain a high level of guest satisfaction.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work in a fast-paced environment and multitask with ease.
- Excellent communication and interpersonal skills.
What We Offer:
- Competitive hourly rate of $15.00.
- Daily Pay Options.
- A comprehensive benefit package.
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