Automotive Business Development Representative
4 days ago
We are a family-owned and operated automotive dealership committed to excellence and dedicated to the well-being of our employees and community.
Job SummaryWe are seeking a highly motivated and customer-focused Business Development Representative to join our team. As a Business Development Representative, you will be responsible for managing inbound and outbound communication with potential and existing customers, focusing on setting appointments for service.
Key Responsibilities:- Customer Communication: Handle inbound phone calls promptly and professionally, initiating outbound calls to follow up on leads, service reminders, and promotional campaigns.
- Appointment Setting: Schedule and confirm appointments for service based on customer needs, coordinating with service teams to ensure efficient handling of appointments.
- Lead Management: Maintain accurate records of all customer interactions and leads in the CRM system, utilizing dealership CRM software to track and update customer information, lead status, and communication history.
- Excellent Communication Skills: Ability to handle high call volumes while maintaining quality service.
- Organizational and Multitasking Abilities: Strong organizational and multitasking skills to manage multiple customer interactions and leads.
- CRM Proficiency: Familiarity with CRM systems and proficiency in data entry.
- Sales-Driven Mindset: Sales-driven mindset with a focus on customer satisfaction.
- High Energy and Detail-Oriented: High energy and detail-oriented, capable of thriving in a fast-paced environment.
- Competitive Salary: Enjoy regular weekly paychecks.
- Comprehensive Benefits: Includes medical, dental, and vision coverage.
- Paid Time Off: Vacation, sick leave, and holiday policies.
- Retirement Savings: 401(k) plan with an employer match to secure your future.
- Insurance: Life and disability insurance to protect you and your family.
- Work-Life Balance: We're closed Sundays so you can rest and spend time with family.
- We Do the Right Thing: We are committed to doing the right thing and upholding our core values.
- We Passionately Care: We care about our employees and customers, and we strive to provide a positive experience.
- We Are Team-Oriented: We work together as a team to achieve our goals and support each other.
- We Are Driven to Excellence: We strive for excellence in everything we do, from customer service to sales and service.
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