Sales and Membership Coordinator

4 weeks ago

Huntington Beach, California, United States StretchLab - Long Beach Marina Full time
Job Summary:

StretchLab - Long Beach Marina is seeking a highly motivated and sales-driven individual to join our team as a Sales and Membership Coordinator. As a key member of our sales team, you will be responsible for generating new leads, booking introductory stretches, and retaining current members. If you have a passion for sales, a love for community, and a desire to work in a dynamic and fast-paced environment, we encourage you to apply.

Responsibilities:
  • Assist the studio leadership team with the sales process of lead generation, follow-up, and close.
  • Book and confirm prospective clients into introductory stretches.
  • Greet and check-in clients and prospects when they enter the studio.
  • Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants.
  • Participate in pop-up marketing events through pre-sales and beyond, including the set-up, event, and break-down of temporary facilities.
  • Manage social media accounts and send periodic emails to members under the general manager's supervision.
  • Maintain acceptable level of personal sales production.
  • Emphasize and enforce objectives of the club as a complementary wellness provider.
  • Present available services to current or prospective members.
  • Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes.
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio.
  • Maintain Club Ready booking software accurately in coordination with headquarters and local procedures.
  • Ensure studio is clean and tidy; adhere to strict COVID-19 cleaning practices.
  • Other duties as assigned.
Requirements:
  • Excellent sales, communication, and customer service skills required.
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail.
  • Must be able to work weekends and evenings.
  • Part-time position typically between 25 and 35 hours per week, with possibility of more.
  • Ability to learn and use the Club Ready software.
  • Ability to stand or sit for up to 8 hours throughout the workday.
  • Must be fluent in English and have excellent communication skills via in-person, phone and email; bilingual candidates encouraged to apply.
  • Must be able to meet regular deadlines.
  • Must have proficient computer skills including customer relationship management systems, social media applications, word processing, and spreadsheet programs.
Compensation and Perks:
  • Competitive compensation based on experience.
  • Free or discounted memberships.
  • Commission paid on sales of memberships and products.
  • Opportunities for growth within the studios, including additional sales and management opportunities.
Job Type: Part-time; potential for full-time; hourly
Pay: Depends upon Experience, skills, and qualifications
Experience: fitness: 1 year (Preferred)
sales: 1 year (Preferred)
Work Location: Huntington Beach, CA (Surf City)

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