Sales and Membership Coordinator
4 weeks ago
Job Summary:
We are seeking a highly motivated and sales-driven individual to join our team as a Sales and Membership Coordinator. As a key member of our sales team, you will be responsible for generating new leads, booking introductory stretches, and retaining current members. If you have a passion for sales, excellent communication skills, and a love for community, we encourage you to apply.
Responsibilities:
* Assist the studio leadership team with the sales process of lead generation, follow-up, and close
* Book and confirm prospective clients into introductory stretches
* Greet and check-in clients and prospects when they enter the studio
* Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
* Participate in pop-up marketing events through pre-sales and beyond, including the set-up, event, and break-down of temporary facilities
* Manage social media accounts and send periodic emails to members under the general manager's supervision
* Maintain acceptable level of personal sales production
* Emphasize and enforce objectives of the club as a complementary wellness provider
* Present available services to current or prospective members
* Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
* Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
* Maintain Club Ready booking software accurately in coordination with headquarters and local procedures
* Ensure studio is clean and tidy; adhere to strict COVID-19 cleaning practices
Requirements:
* Excellent sales, communication, and customer service skills required
* Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
* Must be able to work weekends and evenings
* Part-time position typically between 25 and 35 hours per week, with possibility of more
* Ability to learn and use the Club Ready software
* Ability to stand or sit for up to 8 hours throughout the workday
* Must be fluent in English and have excellent communication skills via in-person, phone and email; bilingual candidates encouraged to apply
* Must be able to meet regular deadlines
* Must have proficient computer skills including customer relationship management systems, social media applications, word processing, and spreadsheet programs
Benefits:
* Competitive compensation based on experience
* Free or discounted memberships
* Commission paid on sales of memberships and products
* Opportunities for growth within the studios, including additional sales and management opportunities
Work Location: Huntington Beach, CA (Surf City)
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