Lead Technical Support Engineer for Kubernetes Platforms
2 days ago
We are seeking a highly skilled Kubernetes Container Platform Support Tech Lead to join our dynamic team at ActiveSoft, Inc. This role requires a deep understanding of cloud technologies and the ability to lead technical support initiatives.
Key Responsibilities- Utilize over 7 years of expertise in AWS technologies, including:
- Elastic Kubernetes, ElastiCache, and KMS
- Networking components such as VPC, Subnets, Route Tables, Security Groups, and Flow Logs
- Compute services including EC2, AutoScaling, and Load Balancers
- Database management with SQL, RDS, DynamoDB, and PostgreSQL
- Other essential services like IAM, S3, CloudWatch, CloudFront, Pulsar, and Elasticsearch
- Implement Infrastructure as Code using tools like Terraform or AWS CloudFormation.
- Collaborate effectively with third-party vendors to enhance service delivery.
- Work independently and as part of a cross-functional team to achieve project goals.
- Drive automation initiatives to improve operational efficiency.
- Participate in an on-call rotation to support system availability.
- Familiarity with containerization technologies such as Docker or Podman.
- Experience with Continuous Integration and Continuous Delivery tools, including AWS CodePipeline and Azure DevOps.
- Proficient in Linux system administration, with skills in managing and troubleshooting Linux environments and bash scripting.
- Solid understanding of networking principles and routing concepts.
- Experience in Agile development methodologies.
- Knowledge of web server configurations, specifically Nginx or Apache.
- Proficient in collaboration tools like JIRA, Confluence, Wiki, and ServiceNow.
- A Bachelor's degree is required; however, relevant work experience may be considered in lieu of a degree.
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