Lead Technical Support Engineer for Kubernetes Platforms

2 days ago


Berkeley Heights, New Jersey, United States ActiveSoft, Inc Full time
Position Overview

We are seeking a highly skilled Kubernetes Container Platform Support Tech Lead to join our dynamic team at ActiveSoft, Inc. This role requires a deep understanding of cloud technologies and the ability to lead technical support initiatives.

Key Responsibilities
  • Utilize over 7 years of expertise in AWS technologies, including:
    • Elastic Kubernetes, ElastiCache, and KMS
    • Networking components such as VPC, Subnets, Route Tables, Security Groups, and Flow Logs
    • Compute services including EC2, AutoScaling, and Load Balancers
    • Database management with SQL, RDS, DynamoDB, and PostgreSQL
    • Other essential services like IAM, S3, CloudWatch, CloudFront, Pulsar, and Elasticsearch
  • Implement Infrastructure as Code using tools like Terraform or AWS CloudFormation.
  • Collaborate effectively with third-party vendors to enhance service delivery.
  • Work independently and as part of a cross-functional team to achieve project goals.
  • Drive automation initiatives to improve operational efficiency.
  • Participate in an on-call rotation to support system availability.
Preferred Qualifications
  • Familiarity with containerization technologies such as Docker or Podman.
  • Experience with Continuous Integration and Continuous Delivery tools, including AWS CodePipeline and Azure DevOps.
  • Proficient in Linux system administration, with skills in managing and troubleshooting Linux environments and bash scripting.
  • Solid understanding of networking principles and routing concepts.
  • Experience in Agile development methodologies.
  • Knowledge of web server configurations, specifically Nginx or Apache.
  • Proficient in collaboration tools like JIRA, Confluence, Wiki, and ServiceNow.
Educational Requirements
  • A Bachelor's degree is required; however, relevant work experience may be considered in lieu of a degree.

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