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Client Support Specialist

2 months ago

Olympia, Washington, United States Chevron Full time
Company Overview:
At Chevron Stations Inc (CSI), we provide fuel and convenience products at our retail locations.

We seek dedicated individuals who are passionate about delivering exceptional customer service and believe in the mission of our organization.


Key Responsibilities:
  • Maintain professional and courteous interactions with colleagues, customers, vendors, and the broader community.
  • Adhere to CSI's image standards by ensuring a neat appearance and good personal hygiene.
  • Follow established safety, security, and quality protocols, and report any incidents to management immediately.
  • Utilize the CSI Loss Prevention process to ensure the safety of yourself and others in the workplace.
  • Ensure compliance with food safety regulations, including proper sanitation and food handling practices.
  • Verify customer age for restricted products in accordance with federal laws and company policies.
  • Work collaboratively with vendors and contractors.
  • Exhibit regular and punctual attendance.

Essential Duties:
  • Deliver outstanding guest service by greeting and thanking all customers with eye contact.
  • Accurately conduct all point-of-sale transactions while adhering to CSI guidelines.
  • Manage cash drawer levels and perform end-of-shift reconciliations to ensure accurate sales management.
  • Maintain cleanliness of the station, including restrooms, fuel islands, and other facilities.
  • Prepare food and beverage items, ensuring optimal sales and minimal loss through effective inventory management.
  • Promote store specials and marketing initiatives actively.
  • Check the accuracy of delivered goods and organize them throughout the store.
  • Comply with local laws regarding fuel dispensing.
  • Perform additional duties as assigned by management.

Qualifications:
  • Availability to work various shifts, including early mornings, evenings, weekends, and holidays.
  • Strong attention to detail and ability to handle challenging situations with professionalism.
  • Capability to work independently and collaboratively within a team.
  • Possession of up-to-date food handling certifications as required by law (in specific locations).

Physical Demands:
  • Ability to stand and walk for extended periods on uneven surfaces.
  • Capacity to lift, push, and move products using proper techniques.
  • Frequent standing, bending, and reaching required for food preparation tasks.
  • Work safely with equipment that operates at high temperatures, using appropriate protective gear.
  • Exposure to outdoor conditions during daylight hours.
  • Frequent handwashing and adherence to personal cleanliness standards.

Compensation and Benefits:
  • Full-time and part-time shifts available.
  • Competitive weekly pay with direct deposit options.
  • Health and wellness packages available for purchase.
  • Education reimbursement program.
  • Shift differential pay for select shifts.
  • Management bonus program.
  • Loyalty service time program.
  • Commuter benefit program.

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer, committed to a diverse and inclusive work environment.