Operations and Customer Service Professional

1 week ago


Cleveland, Ohio, United States Emser Tile Full time
About Us

At Emser Tile, we are committed to providing our customers with the best possible experience. Our mission is to deliver high-quality products and services while fostering a positive and supportive work environment.


Job Title and Salary

We are currently seeking a Retail and Sales Operations Associate to join our team in Cleveland-Brooklyn Heights, OH. The successful candidate will be responsible for a competitive salary of $42,000-$50,000 per year, depending on experience.


Key Responsibilities

This is a full-time position that involves working closely with our operations team to ensure seamless day-to-day operations. Key responsibilities include:

  • Assisting in day-to-day functioning of the branch;
  • Building relationships with contractors and direct customers to the appropriate team member;
  • Answering all calls to the branch promptly and assisting accordingly;
  • Directing customers to the appropriate team member;
  • Using telephones to reach out to customers and verify order and account information.

Requirements and Qualifications

To be successful in this role, you will need:

  • A minimum of 2 years of experience providing operations, sales, and customer service support in a sales, retail, or distribution environment;
  • Excellent interpersonal communication skills;
  • The ability to maintain a professional work environment at all times;
  • Detail-oriented and self-starting abilities;
  • A high school diploma, general education degree, or equivalent;
  • Forklift experience and knowledge of computer applications, such as Outlook and Excel, are considered pluses.

Benefits and Others

We offer a range of benefits, including health insurance, paid time off, and opportunities for career growth and development. As an equal opportunity employer, we prohibit discrimination and harassment of any kind and strive to create a diverse and inclusive workplace.


This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and contributing to a dynamic team environment. If you are a motivated and organized individual with a strong commitment to quality and excellence, please submit your application today.



  • Cleveland, Ohio, United States Veterans Canteen Service - VCS Full time

    We are seeking a Customer Service Representative to join our team at Veterans Canteen Service - VCS. In this role, you will be the face of our organization, providing top-notch service to our customers in our cafes and retail markets.Key responsibilities of this role include:Providing personalized service to each customerProcessing sales transactions...


  • Cleveland, Ohio, United States Par Acquisition Company Inc Full time

    We are seeking a highly skilled Customer Service Operations Lead to join our team at Par Acquisition Company Inc.Job Summary:The successful candidate will be responsible for managing and optimizing call center resources to deliver outstanding customer experiences while maintaining operational targets.This is an exciting opportunity to provide strong...


  • Cleveland, Ohio, United States Sam's Club Full time

    About the RoleAt Sam's Club, we're seeking a skilled Retail Customer Service Professional to join our team. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.Key Responsibilities:Maintain a positive attitude by smiling, greeting, and thanking members.Provide...


  • Cleveland, Ohio, United States Carvana Full time

    Discover a Rewarding Career at CarvanaWe are seeking highly motivated and customer-focused individuals to join our team as Customer Advocates. As a key member of our Market Operations team, you will play a vital role in delivering exceptional customer experiences in the field.About the RoleAs a Customer Advocate, you will be responsible for:Delivering...


  • Cleveland, Ohio, United States Outback Steakhouse Full time

    About Outback SteakhouseOutback Steakhouse is a leading casual dining restaurant chain, known for its high-quality steaks and warm hospitality.Job SummaryWe are seeking a Customer Service Team Member to join our team at Outback Steakhouse. This role is responsible for providing exceptional customer service and supporting the servers in delivering a memorable...


  • Cleveland, Ohio, United States Defense Finance and Accounting Service Full time

    Job DescriptionThe Defense Finance and Accounting Service is seeking a highly skilled professional to fill the position of Lead Accountant. This role requires expertise in financial management, accounting principles, and policy compliance.About the JobThis position involves designing, adapting, and revising accounting reports, procedures, and operations...


  • Cleveland, Ohio, United States Medical Service Company Full time

    Job OverviewMEDICAL SERVICE COMPANY, a family-owned and operated business with over 70 years of experience, is seeking a skilled Customer Service Representative to join our team. As a key member of our Sleep Contact Center, you will play a vital role in ensuring exceptional customer service for patients requiring durable medical equipment and respiratory...


  • Cleveland, Ohio, United States First Federal Lakewood Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First Federal Lakewood. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers by handling their transactions, answering their inquiries, and addressing any issues they may have.Key...


  • Cleveland, Ohio, United States Medical Service Company Full time

    Medical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are proud to be a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work in 2024, as well as a two-time recipient of the National HME Excellence Award for Best Home Medical Equipment...


  • Cleveland, Ohio, United States Medical Service Company Full time

    Medical Service Company: Join Our Team as a Customer Service RepresentativeWe are a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. Our team has been recognized as a Top Workplace by the NorthCoast 99 Award for 13 consecutive years.About the RoleThis part-time position (24 hours a week) requires...


  • Cleveland, Ohio, United States Veo - Operations Careers Full time

    At Veo, we're revolutionizing the way cities and universities move. As an Operations Technician on our electric vehicle fleet team, you'll play a vital role in maintaining our cutting-edge vehicles and ensuring they're always ready for riders.About the RoleWe're seeking a highly skilled and resourceful individual to join our operations team. As an Operations...


  • Cleveland, Ohio, United States First Federal Lakewood Full time

    **About the JobWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at First Federal Lakewood.This role is an excellent opportunity for individuals who enjoy working with people and want to make a difference in their community.About YouYou have a strong passion for providing exceptional customer service and...


  • Cleveland, Ohio, United States Chico's FAS, Inc. Full time

    Job DescriptionWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and supporting a customer-focused sales culture.Key Responsibilities:Process merchandise, ensuring items are properly stored, ticketed, and easily...


  • Cleveland, Ohio, United States Forman Mills Full time

    At Forman Mills, we are seeking a highly motivated Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing excellent customer service, handling register transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Provides fast, friendly, and courteous service to all...

  • Banking Professional

    2 weeks ago


    Cleveland, Ohio, United States Dollar Bank Full time

    Job SummaryWe are seeking a highly skilled Banking Professional to join our team as a Customer Relationship Manager. This role will involve providing exceptional customer service, building and growing customer relationships, and suggesting banking products and services to meet their needs.About the RoleThis is an exciting opportunity to work in a dynamic...


  • Cleveland, Ohio, United States Aramark Full time

    Job SummaryWe are seeking a highly motivated and experienced Food Service Operations Manager to join our team at Aramark. As a key member of our operations team, you will be responsible for overseeing the daily operations of our food service venues, ensuring exceptional customer experiences, and driving business growth.About UsAramark is a leading provider...


  • Cleveland, Ohio, United States FedEx Full time

    **Job Summary**FedEx is seeking a skilled and reliable Courier-Driver to join our team. The successful candidate will be responsible for delivering packages with a professional and courteous demeanor, operating company vehicles, and providing exceptional customer service.Key responsibilities include: Operate company vehicles to transport packages safely...


  • Cleveland, Ohio, United States Aramark Full time

    About the Job:">We are seeking a skilled Food Service Director to lead our food service operations for a Cleveland Clinic account in Cleveland, Ohio. As a seasoned professional, you will oversee food service operations, develop and execute dining solutions to meet customer needs, and ensure exceptional quality and service.">Key Responsibilities:">">Develop...


  • Cleveland, Ohio, United States Customer Driven Staffing - Tennessee Full time

    We are seeking a highly skilled Master Stone and Brick Craftsman to join our team at Customer Driven Staffing - Tennessee. This is a unique opportunity for an experienced professional to work on residential and commercial construction projects.About the RoleAs a Master Stone and Brick Craftsman, you will play a crucial role in building structures, walls, and...


  • Cleveland, Ohio, United States Wal-Mart Stores , Inc. Full time

    As a valued member of the Walmart team, you will have the opportunity to make a significant impact on our customers' shopping experiences. In this role as a Cashier & Front End Services, you will be the face of our company, interacting with customers throughout their visit.The demands of this position can be intense, particularly during busy periods when you...