Customer Service Team Member

3 days ago


Cleveland, Ohio, United States Outback Steakhouse Full time
About Outback Steakhouse

Outback Steakhouse is a leading casual dining restaurant chain, known for its high-quality steaks and warm hospitality.

Job Summary

We are seeking a Customer Service Team Member to join our team at Outback Steakhouse. This role is responsible for providing exceptional customer service and supporting the servers in delivering a memorable dining experience.

Key Responsibilities
  • Run entrees, appetizers, desserts, and beverages to tables with a smile and a friendly attitude;
  • Maintain a clean and organized workspace, ensuring that all necessary items are readily available;
  • Assist servers in taking orders, serving food and drinks, and resolving any issues that may arise;
  • Participate in training programs to develop skills and knowledge of menu items, preparation methods, and customer service techniques;
  • Work effectively as part of a team to achieve sales and customer satisfaction goals.
Requirements

To be successful in this role, you will need:

  • A positive and enthusiastic attitude towards customer service;
  • Excellent communication and interpersonal skills;
  • The ability to work in a fast-paced environment and multitask effectively;
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system;
  • A commitment to maintaining a clean and safe working environment.
Benefits

We offer a competitive salary range of $12-$15 per hour, depending on experience, as well as opportunities for career advancement and professional growth.

About the Role

This is a full-time position, approximately 30-40 hours per week, with flexible scheduling to meet business needs.



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