Restaurant General Manager

4 days ago


Philadelphia, Pennsylvania, United States Philadelphia Magazine Full time

Restaurant Leadership Opportunity

We are seeking a seasoned Restaurant General Manager to lead our team at a French-inspired American bistro in the heart of University City. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including menu development, staff management, and customer service.

Key Responsibilities:

  • Manage a team of 50-75 staff members in a high-volume setting
  • Develop and implement menu strategies to drive sales and customer satisfaction
  • Monitor and control restaurant expenses, including inventory and labor costs
  • Ensure exceptional customer service and maintain a high level of customer satisfaction
  • Collaborate with the culinary team to develop and implement new menu items and promotions
  • Manage restaurant scheduling, inventory, and purchasing
  • Develop and implement training programs to ensure staff are equipped to provide excellent customer service
  • Monitor and maintain high standards of food safety and quality

Requirements:

  • 5+ years of restaurant experience in a high-volume, excellence-driven environment
  • Extensive service knowledge and experience training staff
  • Excellent written and verbal communication skills
  • Ability to work full-time (52.5-55 hours a week)
  • Conflict resolution and special event execution skills
  • Wine, beer, and spirit knowledge preferred
  • Food Safety Knowledge and ServSafe Food Handlers license
  • Experience working with POS Systems
  • Recruiting, staff education, and motivation skills

Compensation and Benefits:

  • Salary: $80,000+
  • Premium PPO health and dental insurance through Independence Blue Cross
  • 10 days paid vacation (Yr 1-2); 15 days paid vacation (Yr 3)
  • Employee Dining Benefit Program at all 10 Fearless Restaurant locations
  • 401k through Vanguard


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