Customer Service Representative

5 days ago


Morehead City North Carolina, United States Lowes Foods Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Clerk PT at Lowes Foods. As a key member of our front-end team, you will be responsible for providing exceptional guest service, ensuring a seamless shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Guest Service: Actively communicate with every guest, greeting, thanking, and offering assistance with their purchases.
  • Order Fulfillment: Properly bag guests' orders, ensuring purchases are not damaged, and place them in grocery carts or hand bags to the guest.
  • Team Collaboration: Work well with all co-workers and supervisors to achieve store goals and objectives.
  • Store Maintenance: Clean the front end, break room, rest rooms, lobby, parking lot, and other areas as assigned by management.
  • Cart Management: Retrieve carts from the parking lot and clean garbage and debris from carts and baskets.
  • Quality Control: Perform price checks and relay guest problems to supervisors.

Requirements:

  • Excellent Communication Skills: Friendly, outgoing personality and effective communication skills to interact with guests and team members.
  • Teamwork and Adaptability: Ability to work well with others, lift a minimum of 25 lbs. consistently, and 50 lbs. occasionally.
  • Physical Demands: Ability to stand for extended periods, retrieve and push shopping carts, and bend and lift to load customer orders into cars.

What We Offer:

As a Guest Service Clerk PT at Lowes Foods, you will have the opportunity to work in a fast-paced and dynamic environment, develop your customer service skills, and be part of a team that is dedicated to providing exceptional guest experiences.



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