IT Technical Support Specialist

4 weeks ago


Des Moines Iowa, United States UnityPoint Health Full time
About the Role

We are seeking a skilled IT Technical Support Specialist to join our team at UnityPoint Health. As a member of our Client Device Support team, you will play a critical role in supporting and resolving technology issues and project initiatives in the region.

Key Responsibilities
  • Perform quarterly end-of-lease activities as assigned.
  • Work on local and enterprise IT projects, collaborating closely with Regional Service Managers, customers, and other IT team members to ensure customer satisfaction needs are met in acceptable timeframes.
  • Perform necessary system upgrades, repairs, and maintenance on computer systems and peripherals.
  • Install, integrate, and configure new computer systems, interacting with customers and Regional Service Managers to ensure hardware and software needs are met in acceptable timeframes.
  • Assume additional on-call responsibilities as directed by Manager.
Requirements
  • Two-year degree in Computer Science or Programming, or equivalent education and work experience.
  • Personal Computer experience.
  • Valid driver's license when driving any vehicle for work-related reasons.
Why UnityPoint Health?

We offer a commitment to our team members, a culture that values diversity, equity, and inclusion, and a benefits program that aligns with your needs and priorities. Join our team and experience a fulfilling career with opportunities for growth and development.



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