Technical Support Specialist

Job OverviewTEKsystems is seeking a dedicated group of Technical Support Specialists to assist internal staff through inbound calls.Specialists will receive comprehensive training on the company's internal systems, tools, and procedures. They will be tasked with managing a ticketing queue and assisting in troubleshooting various issues faced by...

Technical Support SpecialistFully remote position, candidates must reside within a specified distance from the designated area.Key ResponsibilitiesProviding assistance through various channels including phone, email, and chat.Addressing technical issues related to software and hardware.Utilizing tools such as Windows, Active Directory, and...

Technical Support Specialist100% remote, must sit within 30 miles of Des Moines, IA Key ResponsibilitiesProviding assistance through troubleshooting and resolving technical issues.Delivering exceptional customer service via phone, email, and chat.Utilizing Windows operating systems and Active Directory for user management.Managing incidents through...

Technical Support SpecialistRemote Opportunity Core ResponsibilitiesDiagnosing and resolving technical issuesProviding exceptional customer serviceCommunicating via phone, email, and chatFamiliarity with Windows operating systemsManaging Active Directory tasksUtilizing ServiceNow for ticket managementSupporting Tier 1.5 inquiriesPosition OverviewWe are...

Job OverviewContract Duration: 6 Months with potential for full-time hireShift: Overnight, from Midnight to 8 AMWork Arrangement: Primarily remote with occasional onsite requirements post-pandemicPosition SummaryThe role of a Technical Support Specialist within our IT Infrastructure Consulting division offers a remarkable chance to engage with a vibrant...

Technical Support SpecialistFully remote position, candidates must reside within a specified distance from Des Moines, IAKey ResponsibilitiesDiagnosing and resolving technical issuesProviding exceptional customer serviceAssisting via Phone, Email, and ChatProficient in Windows environmentsManaging Active Directory tasksUtilizing ServiceNow for ticket...

Technical Support Specialist100% remote, must sit within 30 miles of Des Moines, IA Core ResponsibilitiesDiagnosing and resolving technical issuesProviding exceptional customer serviceCommunicating via phone, email, and chatProficient in Windows operating systemsManaging Active DirectoryUtilizing ServiceNow for ticket managementHandling Outlook...

Job Title: Technical Support SpecialistLocation: RemoteWork Arrangement: OnsiteShort Description: The Technical Support Specialist is responsible for the design, implementation, and overall performance, security, and availability of the entire LAN/WAN/MAN.Key Responsibilities:Provide desktop/laptop/thin client support both desk-side and remotely.Install,...

Technical Support SpecialistRemote Position Key ResponsibilitiesProvide assistance through various channels including phone, email, and chat.Engage in troubleshooting and resolving technical issues for internal staff.Utilize tools such as Active Directory and ServiceNow for effective issue management.Handle a range of inquiries from password resets to...

Job SummaryWe are seeking a skilled IT Technical Support Specialist to join our team. As a member of our Client Device Support team, you will be responsible for providing technical support and resolving technology issues and project initiatives in the region.Key ResponsibilitiesSupport and resolve technology issues and project initiatives in the...

Job OverviewNational Credit Center is a leading provider of software solutions for the automotive industry. We are seeking a skilled Technical Support Specialist to join our Dealer Marketing Services team.Key ResponsibilitiesProvide timely and effective technical support to customers via phone and email, resolving issues related to PMUL, Stack, PCE, and NC4...

Are you passionate about resolving technical challenges? Do you have a knack for troubleshooting advanced scientific devices?Join Brinkmann Instruments, Inc. as we seek a skilled Field Service Specialist to enhance our team. This role is pivotal in delivering exceptional service across the mountain/mid-west region, particularly focusing on Iowa.Your Role:As...

Job Description:US Signal is seeking a highly skilled Technical Support Specialist to join our Technical Operations Center team. As a key member of our team, you will be responsible for providing exceptional customer support for our Cloud, Disaster Recovery, and Data Protection services.Key Responsibilities:Provide world-class customer service with efficient...

The Technical Support Specialist provides Level 1 technical assistance for primary incident resolution or escalation to Level 2 support teams as necessary. Key responsibilities encompass initial documentation, troubleshooting, research, and resolution of incoming incidents and requests related to the use of supported software and hardware. Technical Support...

Position OverviewReporting StructureThe Technical Support Specialist will report directly to the Technology Director.Role SummaryThis position is tasked with providing comprehensive technical assistance to end-users, alongside maintaining and managing equipment and systems.Key Responsibilities· Responsible for overseeing and sustaining the computer systems...

Job DescriptionJob Summary: Oracle is seeking an experienced Technical Support Specialist to provide field service break-fix support for our customers in the Des Moines area.Key Responsibilities:Provide on-site and remote technical support for hardware, software, and networking issues.Install and maintain hardware and software systems, including product...

About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our internal customers via phone, email, and chat.Key ResponsibilitiesProvide technical support and troubleshooting for a wide range of...

Essential Skills Required1-2 years of prior experience in a Service Desk environmentProficient in troubleshooting various Microsoft software applications including Windows 10, security updates, O365, Outlook, Teams, and Virtual Desktop Infrastructure, as well as mobile device support for iPhones and AndroidsAbility to utilize existing knowledge base...

Job OverviewAs an On-Site Technical Support Specialist, you will be responsible for delivering first-class field system assistance, encompassing hardware, software, applications, and networking solutions to our clients and field teams, both on-site and remotely.Customer SatisfactionYour role is pivotal in ensuring high levels of customer satisfaction through...

About the RoleWe are seeking a highly skilled IAM Technical Specialist to join our team at CyberTec. As an IAM Technical Specialist, you will be responsible for providing technical expertise and support for our Identity and Access Management (IAM) systems.Key ResponsibilitiesProvide technical support for SailPoint and Okta systemsWork closely with the...