Medical Office Support Specialist

1 week ago


Janesville, Wisconsin, United States Mercyhealth Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Support Specialist to join our team at Mercyhealth. As a key member of our administrative staff, you will provide exceptional support to our medical office by performing a variety of tasks and duties.

Key Responsibilities
  • Answer and direct phone calls, taking and relaying messages to healthcare providers and staff.
  • Enter messages and prescription refills into our electronic medical record system.
  • Respond to patient messages and inquiries in a timely and professional manner.
  • Sort and distribute mail and packages to the appropriate departments.
  • Make appointments for patients and verify demographic and insurance information.
  • Register new patients and update existing patient information in our system.
  • Work closely with registration specialists to ensure accurate patient registration and billing information.
  • Collect co-payments and process self-pay payments as needed.
  • Balance cash drawers and maintain accurate records.
  • Manage referral work queues, scheduling appointments and linking referrals to appointments.
  • Make public announcements and page personnel as needed.
Culture of Excellence

To be successful in this role, you must demonstrate the following behavior expectations:

  • Quality: Follow policies and procedures, adapt to changes, and demonstrate attention to detail.
  • Service: Respond promptly to requests, follow service standards, and communicate effectively with patients and staff.
  • Partnering: Show commitment to our mission and values, demonstrate objectivity, and participate in team efforts.
  • Cost: Conserve resources, understand fiscal responsibility, and contribute to cost-saving measures.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a medical office or reception setting preferred.
  • Keyboarding efficiency at 35 wpm required.
  • Computer knowledge and experience with appointment and demographic programs preferred.
Physical Demands

This position requires the ability to sit, reach, and talk for extended periods. The employee must also be able to lift and move up to 25 pounds occasionally.



  • Janesville, Wisconsin, United States Mercyhealth Full time

    Job SummaryMercyhealth is seeking a highly skilled and detail-oriented Medical Office Support Specialist to join our team. As a key member of our healthcare team, you will provide exceptional support to our medical staff and patients, ensuring a seamless and efficient experience.Key ResponsibilitiesRoom patients, collect assessment data, and prepare patients...


  • Janesville, Wisconsin, United States Mercyhealth Full time

    Job SummaryMercyhealth is seeking a highly skilled and detail-oriented Medical Office Support Specialist to join our team. As a key member of our healthcare team, you will provide exceptional support to our medical staff and patients, ensuring a seamless and efficient experience.Key ResponsibilitiesRoom patients, collect assessment data, and prepare patients...

  • Travel Nurse RN

    1 week ago


    Janesville, Wisconsin, United States Healthcare Support Full time

    Job Title: Travel Nurse RN - Hospice Care SpecialistJob Summary: Healthcare Support is seeking a skilled Travel Nurse RN to provide high-quality care to patients in a hospice setting.Key Responsibilities:Provide direct patient care in a hospice setting, including administering medications, wound care, and other treatments as needed.Collaborate with...

  • Travel Nurse RN

    1 week ago


    Janesville, Wisconsin, United States Healthcare Support Full time

    Job Title: Travel Nurse RN - Hospice Care SpecialistJob Summary: Healthcare Support is seeking a skilled Travel Nurse RN to provide high-quality care to patients in a hospice setting.Key Responsibilities:Provide direct patient care in a hospice setting, including administering medications, wound care, and other treatments as needed.Collaborate with...


  • Janesville, Wisconsin, United States American Industrial Steel and Supply Full time

    Position Overview: This role is crucial in providing support to customers and ensuring the precise and prompt handling of sales quotes and orders, along with all related sales activities. A key aspect of this position is to guarantee that every customer receives outstanding service. The individual will also play a vital role in nurturing and managing the...


  • Janesville, Wisconsin, United States Mercyhealth Full time

    Overview: We are seeking Clinical Support Specialists to join our team across various clinic locations. This role involves assisting with the daily operations of a healthcare facility by performing essential tasks and other responsibilities as assigned.What We Provide:Opportunities available in multiple regions Day shift clinic hours Diverse assignments...


  • Janesville, Wisconsin, United States Data Dimensions Full time

    Objective: The Technical Support Specialist I (TSSI) provides initial tier technical assistance to internal personnel, clients, partners, and various hardware including computers, telecommunication devices, mobile gadgets, and printers. The TSSI typically engages with end users to identify and troubleshoot issues, resolving basic problems while escalating...


  • Janesville, Wisconsin, United States SSM Health Full time

    Position Overview:As a Medical Imaging Specialist, you will play a crucial role in the healthcare team, utilizing advanced imaging technology to assist in patient diagnosis and treatment.Work Environment:This position is part of a dedicated team at SSM Health, where you will collaborate with Radiology Technologists, CT Technologists, and Sonographers in a...


  • Janesville, Wisconsin, United States TotalMed Allied Full time

    Job Title: Traveling Medical Imaging SpecialistJob Type: Full-time, Travel AssignmentLocation: Janesville, WisconsinJob Description:TotalMed Allied is seeking a skilled and experienced Traveling Medical Imaging Specialist to join our team for a 13-week travel assignment in Janesville, Wisconsin.Job Summary:We are looking for a highly motivated and...


  • Janesville, Wisconsin, United States RTG Medical-Allied Full time

    Position Overview:RTG Medical-Allied is currently in search of a traveling CVOR Specialist to join our dedicated team. This role involves providing exceptional support in the Cardio Vascular Operating Room setting.Key Responsibilities:As a CVOR Specialist, your primary duties will include:1. Assisting in surgical procedures within the Cardio Vascular...


  • Janesville, Wisconsin, United States Midwest Dental Full time

    About the RoleWe are seeking a highly organized and detail-oriented Office Coordinator to join our team at Midwest Dental. As an Office Coordinator, you will play a vital role in ensuring the smooth operation of our office environment.Key ResponsibilitiesGreeting and Assisting Visitors: Provide a professional and courteous welcome to patients and visitors,...


  • Janesville, Wisconsin, United States CURO Health Services Full time

    Position OverviewWe are seeking a dedicated Personal Care Support Specialist to provide essential assistance to individuals in need.Key ResponsibilitiesDeliver compassionate care to elderly and disabled individuals.Assist with daily living activities in a respectful and dignified manner.Support clients in maintaining their independence and quality of...


  • Janesville, Wisconsin, United States SSM Health Full time

    Position Overview:As a vital member of the healthcare team, the Medical Imaging Specialist plays a crucial role in delivering high-quality diagnostic imaging services. This position is essential for supporting the imaging department and ensuring patient safety and comfort throughout the imaging process.Key Responsibilities:1. **Patient Interaction:** -...


  • Janesville, Wisconsin, United States Oak Medical Full time

    About Oak MedicalOak Medical is a leading provider of comprehensive medical care services. Our mission is to deliver high-quality, patient-centered care in a variety of settings, including skilled nursing facilities, assisted living facilities, and memory care facilities.Job SummaryWe are seeking a highly skilled and compassionate Nurse...


  • Janesville, Wisconsin, United States Acrisure LLC Full time

    Acrisure LLCPosition: Customer Service Representative (SASid Insurance Development)Department: Health ClaimsAcrisure, a leading agency partner, is seeking a dedicated Customer Service Representative to join our Health Claims team. This role is essential in assisting clients in navigating their insurance options to maximize their benefits.Key...


  • Janesville, Wisconsin, United States OneStaff Medical Full time

    Job DescriptionOneStaff Medical is seeking a skilled Diagnostic Imaging Specialist for a travel assignment in a medical facility.Job SummaryWe are looking for a highly motivated and experienced Diagnostic Imaging Specialist to join our team. As a Traveling Medical Imaging Professional, you will be responsible for operating and maintaining medical imaging...


  • Janesville, Wisconsin, United States School District of Janesville Full time

    Position Overview: The Educational Support Specialist plays a crucial role in aiding the Special Education Teacher to address the unique requirements of students with diverse disabilities. Key Responsibilities: Facilitate communication throughout the school day across various environments (recess, lunch, peer interactions, emergency drills) as outlined in...

  • Travel Nurse RN

    3 days ago


    Janesville, Wisconsin, United States Host Healthcare Full time

    Job Title: Travel Nurse RN - Medical-Surgical SpecialistJob Summary:Host Healthcare is seeking a skilled Travel Nurse RN - Medical-Surgical Specialist to join our team. As a Medical-Surgical Nurse, you will provide high-quality patient care in a fast-paced hospital setting. If you are a dedicated and compassionate nurse looking for a new challenge, we...


  • Janesville, Wisconsin, United States TotalMed Allied Full time

    Job Title: Traveling Medical Imaging SpecialistJob Type: Travel AssignmentLocation: Janesville, WisconsinJob Description:TotalMed Allied is seeking a skilled Diagnostic Imaging Professional to join our team as a Mobile Radiologic Technologist for a 13-week travel assignment in Janesville, Wisconsin.Job Summary:We are looking for a highly motivated and...


  • Janesville, Wisconsin, United States School District of Janesville Full time

    Position Overview: The Educational Support Specialist will collaborate with the Special Education Teacher to address the diverse requirements of students with varying disabilities. This role entails assisting in classroom adaptations, liaising with both regular and special education personnel, providing structure and constructive feedback, and potentially...