Service Advisor

4 days ago


Wilmington, Delaware, United States Atlantic, Hall, and Russel Full time

Job Summary:

We are seeking a highly skilled Service Advisor to join our team at Atlantic, Hall, and Russell. As a Service Advisor, you will be responsible for providing exceptional customer service, scheduling and managing service appointments, and addressing customer complaints.

Key Responsibilities:

  • Provide industry-leading customer service, ensuring customer satisfaction and loyalty
  • Schedule and manage service appointments, including estimates and repairs
  • Address and resolve customer complaints in a professional and timely manner
  • Work closely with the service team to ensure seamless customer experience

Requirements:

  • Previous experience in automotive service writing, preferably in a luxury line
  • Working knowledge of basic car functions, characteristics, and operations
  • Ability to read and interpret documents, such as safety rules and operating instructions
  • Basic MS Office knowledge and computer software proficiency

What We Offer:

  • A competitive compensation package with unlimited earning potential
  • A positive and success-driven work environment
  • Training and mentoring opportunities to enhance your skills and career growth
  • A comprehensive benefits package, including health and financial benefits

About Us:

Atlantic, Hall, and Russell is a leading provider of automotive services, committed to delivering exceptional customer experiences. We believe in taking care of our employees, offering a range of benefits and programs to support their success and well-being.


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