Customer Service Representative
3 weeks ago
Overview:
We're seeking a skilled and passionate individual to join our team as a Sales and Customer Service Associate at Massage Envy Park Ridge. As a key member of our team, you'll play a vital role in delivering an exceptional experience for our clients and helping them achieve their wellness goals.
Perks and Benefits:
- Competitive hourly rate of $14-$17, plus bonuses and sales commissions
- Employer-assisted healthcare for full-time employees
- Matching 401(k) plan after 90 days of employment
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- Discounts on all products
Responsibilities:
- Provide outstanding customer service and help clients feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Culture and Support:
- Trained leadership that is invested in your success
- Award programs, such as Sales Associate of the Year
- A caring community that celebrates individuality and shares knowledge
If you're passionate about helping others and committed to delivering exceptional service, we encourage you to apply for this exciting opportunity.
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