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Retail Customer Service Representative

1 month ago

Park Ridge, Illinois, United States FedEx Full time

Job Title: Retail Customer Service Associate

Job Summary: As a Retail Customer Service Associate at FedEx, you will play a key role in delivering exceptional customer experiences and supporting the success of our retail team.

Key Responsibilities:

  • Provide consultative services to customers to understand their individualized needs and preferences.
  • Assist in the training of store team members to ensure they have the skills and knowledge to provide excellent customer service.
  • Work collaboratively with other team members to achieve store goals and objectives.
  • Demonstrate a strong commitment to customer satisfaction and loyalty.

What We Offer: As a Retail Customer Service Associate at FedEx, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to grow and develop your skills and knowledge. You will also have access to a range of benefits and perks, including competitive pay and benefits, opportunities for career advancement, and a fun and supportive work environment.