Sales and Customer Service Representative
4 weeks ago
At Massage Envy, we're dedicated to helping our clients feel their best. As a Sales and Customer Service Associate, you'll play a vital role in delivering an exceptional experience and growing our member base.
Key Responsibilities:
- Provide outstanding customer service and ensure every client feels valued and understood
- Promote the value of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
What We Offer:
- Competitive base pay of $15-$17/hour plus bonuses on enhancement attach and sales commissions
- Employer-assisted healthcare for full-time employees
- Matching 401(k) after 90 days of employment
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- XX% off all products
Requirements:
- Previous commission-based sales experience (highly preferred)
- MUST have a high school diploma (or equivalent)
- REQUIRED to be 18 or older
- Critical thinkers with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
Join Our Team:
We're a caring community that strives to celebrate individuality and share knowledge. If you're ready to join a growing community with experienced professionals who share your passion, we can't wait to meet you.
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