Sales and Customer Service Representative

4 weeks ago


Park Ridge, Illinois, United States Massage Envy Full time
Unlock Your Potential

At Massage Envy, we're dedicated to helping our clients feel their best. As a Sales and Customer Service Associate, you'll play a vital role in delivering an exceptional experience and growing our member base.

Key Responsibilities:
  • Provide outstanding customer service and ensure every client feels valued and understood
  • Promote the value of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach

What We Offer:
  • Competitive base pay of $15-$17/hour plus bonuses on enhancement attach and sales commissions
  • Employer-assisted healthcare for full-time employees
  • Matching 401(k) after 90 days of employment
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • XX% off all products

Requirements:
  • Previous commission-based sales experience (highly preferred)
  • MUST have a high school diploma (or equivalent)
  • REQUIRED to be 18 or older
  • Critical thinkers with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services

Join Our Team:

We're a caring community that strives to celebrate individuality and share knowledge. If you're ready to join a growing community with experienced professionals who share your passion, we can't wait to meet you.



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