Customer Service Representative

1 day ago


Hanover Park, Illinois, United States U-Haul Full time
Job Title: Customer Service Representative

Job Summary:
U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to our customers and ensuring they have a positive experience with our products and services.

Responsibilities:
• Assist customers with U-Haul products and services
• Use U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot
• Answer questions and educate customers about products and services
• Prepare rental invoices and accept equipment returned from rental
• Install hitches and trailer wiring
• Fill propane and drive a forklift (certification offered through U-Haul)

Requirements:
• Valid driver's license and good driving record
• High school diploma or equivalent

Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.

Physical Demands:
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and positioning oneself to reach objects at varying heights.

Benefits:
U-Haul offers a range of benefits, including career stability, opportunities for advancement, and a comprehensive benefits package. We are an equal opportunity employer and welcome applications from all qualified candidates.

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