Rental Experience Manager
2 weeks ago
The Customer Experience Representative will be responsible for meeting and greeting customers in a professional and friendly manner. This will involve working multiple rental checkpoints, including the counter, exit booth, and return lane. The representative will also provide superior customer service by understanding and communicating rental terms and conditions, vehicle features, and other services.
- Meet and greet customers in a timely and professional manner
- Process rental agreements and ensure accurate information
- Provide directions, maps, and local area information as needed
- Answer incoming calls for reservations, rate quotes, and general questions
-
Rental Car Experience Specialist
2 weeks ago
Grand Rapids, Michigan, United States Hertz Full timeAbout the RoleWe are seeking a highly skilled Rental Car Experience Specialist to join our team. In this role, you will be responsible for providing exceptional customer experiences and driving loyalty through our services.The ideal candidate will possess excellent communication skills, a strong passion for delivering outstanding service, and a proven track...
-
Experience Manager
2 days ago
Grand Rapids, Michigan, United States Hertz Full timeAbout Our CompanyHertz operates with a global presence, offering a diverse range of car rental brands, including Hertz, Dollar Car Rental, and Thrifty Car Rental. Our mission is to deliver exceptional customer experiences and exceed expectations in every interaction.Job DescriptionThe Customer Service Associate is responsible for:Providing first-class...
-
Hertz Rental Agent
2 days ago
Grand Rapids, Michigan, United States Hertz Full timeJoin Our TeamWe are seeking a talented Customer Service Associate to be part of our dynamic team at Hertz. As a valued member of our staff, you will play a crucial role in creating a culture of empowerment and providing excellent customer service.ResponsibilitiesDeliver exceptional customer experiences through personalized serviceCollaborate with colleagues...
-
Customer Experience Ambassador
2 days ago
Grand Rapids, Michigan, United States Dave & Buster Full timeJob OverviewDave & Buster's is a unique entertainment venue that offers an exciting work environment. As a Captain - Customer Service, you will be the initial point of contact for our Guests, ensuring their experience is positive and welcoming.Key ResponsibilitiesDeliver exceptional Guest service by guiding them through their Midway, retail, game rental, and...
-
Experience Ambassador
2 days ago
Grand Rapids, Michigan, United States The Hertz Corporation Full timeAbout The Hertz CorporationThe Hertz Corporation is a leading global car rental company with a rich history of innovation and customer satisfaction. Our mission is to provide our customers with an exceptional experience through our people, products, and services.Job DescriptionWe are seeking a highly skilled Experience Ambassador to join our team as a...
-
Airport Customer Experience Liaison
2 days ago
Grand Rapids, Michigan, United States Enterprise Holdings Full timeCompany OverviewWe are a leading provider of quality rental car services, dedicated to delivering exceptional customer experiences. At Enterprise Holdings, we value innovation, customer satisfaction, and employee development.
-
Experience Specialist
2 days ago
Grand Rapids, Michigan, United States Hertz Full timeJob DescriptionWe are seeking a highly motivated and experienced Customer Service Associate to join our team. As a key representative of Hertz, you will be responsible for providing exceptional customer experiences that drive loyalty and retention.Key Responsibilities* Deliver outstanding customer service through active listening, empathy, and...
-
Experience Specialist
2 weeks ago
Grand Rapids, Michigan, United States Hertz Full time**Company Overview:** Hertz is one of the largest airport general use vehicle rental companies in the world, operating over 9,700 corporate and franchisee locations across North America, Europe, and other regions.**Salary:** The starting wage for this role is $17.00 per hour.**Job Responsibilities:** As a Client Engagement Associate, you will be responsible...
-
Customer Experience Specialist
4 weeks ago
Grand Rapids, Michigan, United States The Hertz Corporation Full timeAbout the Role:">The Hertz Corporation is seeking a highly skilled Customer Experience Specialist to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and creating a positive experience for our customers.">Key Responsibilities:">Provide top-notch customer service that exceeds customer...
-
Customer Experience Ambassador
1 day ago
Grand Rapids, Michigan, United States Dave & Buster Full timeAt Dave & Buster's, we're looking for a Guest Service Representative to join our team! As a Captain, you'll be the face of our establishment, ensuring every guest has an unforgettable experience. With a strong communication skillset and a passion for delivering exceptional service, you'll guide guests through their Midway, retail, game rental, and dining...
-
Frontline Experience Coordinator
1 day ago
Grand Rapids, Michigan, United States Dave & Buster Full timeAs a Captain at Dave & Buster's, you will play a key role in delivering an unparalleled guest experience. You will be responsible for guiding guests through their Midway, retail, game rental, and dining experiences, ensuring their visit is enjoyable and memorable.Key Skills and Qualifications:Excellent customer service and communication skills.Able to work...
-
Rental Property Manager Specialist
3 weeks ago
Grand Rapids, Michigan, United States Peak Management Full timePeak Management is seeking an exceptional Leasing Professional to join its team at the 1,100+ unit Ramblewood Apartments in Grand Rapids, Michigan.We are looking for a highly skilled and customer-focused individual who can effectively communicate the benefits of our community and apartments to potential residents. The ideal candidate will have prior leasing...
-
Operations Manager
4 days ago
Grand Rapids, Michigan, United States MVI Services, LLC Full timeAbout the RoleWe are seeking an experienced Operations Manager to oversee all operational functions and maintenance of our Grand Rapids Airport Consolidated Rental Car (ConRAC) Facility.The successful candidate will have a proven track record of managing client relationships, directing facility operations, and ensuring compliance with regulatory standards.
-
Experience Specialist
2 days ago
Grand Rapids, Michigan, United States Hertz Full timeJoin Our TeamWe are a dynamic organization with a passion for delivering exceptional customer experiences. As a Customer Service Associate, you will play a vital role in driving customer satisfaction and loyalty.Key ResponsibilitiesDeliver outstanding customer service that exceeds customer expectations.Analyze customer feedback to identify areas for...
-
Airport Customer Experience Team Member
2 days ago
Grand Rapids, Michigan, United States Enterprise Holdings Full timeJob Description:The Customer Experience Representative plays a vital role in ensuring that our customers receive exceptional service and have an enjoyable experience when renting with us. As a representative, you will be the first point of contact for customers and will be responsible for providing information, answering questions, and resolving issues in a...
-
Business Development Manager
3 days ago
Grand Rapids, Michigan, United States Axios Professional Recruitment Full timeWe are seeking a highly motivated Business Development Manager to join our team. As an Outside Sales Representative, you will be responsible for managing new and existing accounts, identifying sales opportunities, and providing dedicated customer service and product support.Responsibilities:Customer-centric approach to territory management – manage new and...
-
Dining Experience Manager
6 days ago
Grand Rapids, Michigan, United States Morrison Living Full timeMorrison Living is a leading provider of hospitality and culinary services, dedicated to building community through exceptional dining experiences. As a Dining Services Manager at Morrison Living, you will be responsible for overseeing the overall service in our main dining room and special functions. This role requires a passion for delivering exceptional...
-
Workplace Experience Manager
2 weeks ago
Grand Rapids, Michigan, United States Andrews Hooper Pavlik PLC Full timeAbout the Workplace Experience Manager Role:We are seeking a highly skilled Workplace Experience Manager to join our team at Andrews Hooper Pavlik PLC. As a key member of our HR department, you will play a crucial role in shaping and maintaining a positive workplace environment across the firm.Key Responsibilities:Serve as the primary point of contact for...
-
Customer Experience Manager
4 weeks ago
Grand Rapids, Michigan, United States Suburban Inns Full timeThe Hilton Garden Inn is a dynamic and fast-paced workplace, offering endless opportunities for advancement in the hospitality industry. We are seeking an exceptional Customer Experience Manager to join our team.About the Role:We offer a competitive hourly wage of $22, based on experience.A flexible schedule between 1st and 2nd shift, with some 3rd shifts...
-
Customer Experience Manager
2 weeks ago
Grand Rapids, Michigan, United States Michigan Farm Bureau Full timeAbout the RoleWe are seeking a highly motivated and results-driven professional to join our team as a Customer Experience Manager. This role involves leading the Field Force to success by providing comprehensive service in preparing information for insurance agents. The ideal candidate will be responsible for providing excellent customer service, overseeing...