Customer Experience Ambassador

3 days ago


Grand Rapids, Michigan, United States Dave & Buster Full time

At Dave & Buster's, we're looking for a Guest Service Representative to join our team As a Captain, you'll be the face of our establishment, ensuring every guest has an unforgettable experience. With a strong communication skillset and a passion for delivering exceptional service, you'll guide guests through their Midway, retail, game rental, and dining experiences. You'll also act as an initial point of contact for matters concerning safety and security in all areas.

We offer a competitive salary range of $10.33 - $13 per hour, depending on experience. If you're passionate about creating memorable moments for our guests, apply now

Key Responsibilities
  • Deliver an unparalleled guest experience through excellent service and attention to detail.
  • Maintain a safe and secure environment for our guests and team members.
  • Act as an ambassador for our brand, assisting guests with requests and answering questions.
  • Greet guests with a positive attitude and enthusiasm while performing multiple job functions.


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