Broadband Network Technician

2 days ago


La Conner, Washington, United States Astound Broadband Powered by Wave Full time
Broadband Network Technician Job Description

Astound Broadband Powered by Wave is seeking a skilled Broadband Network Technician to join our team. As a Broadband Network Technician, you will be responsible for detecting, troubleshooting, and resolving system outages for data, video, and telephone services.

Key Responsibilities:
  • Detect and troubleshoot system outages
  • Emergency restoration of coax and underground cable
  • Maintenance of power supply, leakage, and splicing
  • Documentation and record-keeping
  • Participation in a 24/7 on-call rotation
Requirements:
  • 2+ years of experience as a Technician in the Telecommunications industry
  • Proficiency in problem-solving, time management, and basic computer skills
  • Experience with power tools, reading and interpreting NIMS and AutoCAD maps
  • Working knowledge of Ohm Law and Outside Plant operations
  • Strong customer service skills
  • Strong verbal and written communication skills
  • Ability to work effectively, both independently and as part of a team
Benefits:
  • 401k retirement plan with employer match
  • Insurance options including medical, dental, vision, life, and STD insurance
  • Paid Time Off/Vacation: starting at 80 hours per year, increasing based on tenure
  • Floating Holiday: 40 hours per year
  • Paid Holidays: 7 days per year
  • Paid Sick Leave: varies based on state and/or local laws
  • Tuition reimbursement program
  • Employee discount program
Compensation:
  • Broadband Network Technician I: $32.41 per hour
  • Broadband Network Technician II: $34.03 per hour
  • Broadband Network Technician III: $35.74 per hour

Astound Broadband Powered by Wave is an Equal Opportunity Employer and is dedicated to cultivating a diverse, equitable, and inclusive workplace. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law.



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