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Broadband Network Technician I, II, or III
2 months ago
Astound Broadband Powered by Wave is seeking a highly skilled and experienced Broadband Network Technician I, II, or III to join our team. As a key member of our network operations team, you will be responsible for detecting, troubleshooting, and resolving system outages for data, video, and telephone services.
Key Responsibilities- Network Maintenance: Perform routine maintenance tasks to ensure the integrity and reliability of our network infrastructure.
- System Troubleshooting: Identify and resolve system outages and issues in a timely and efficient manner.
- Emergency Response: Respond to emergency situations and restore service as quickly as possible.
- Documentation: Maintain accurate and detailed records of all maintenance and repair activities.
- Collaboration: Work closely with other team members to ensure seamless communication and coordination.
- Experience: 2+ years of experience in a related field, preferably in telecommunications or network operations.
- Skills: Strong problem-solving skills, excellent communication and customer service skills, and the ability to work independently and as part of a team.
- Certifications: Valid driver's license and a satisfactory driving record, as well as any relevant certifications or training in telecommunications or network operations.
- Competitive Compensation: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
- Professional Development: Opportunities for professional growth and development, including training and education programs.
- Collaborative Environment: A dynamic and collaborative work environment that values teamwork and open communication.
Astound Broadband Powered by Wave is a leading telecommunications provider dedicated to delivering exceptional service and support to our customers. We are committed to fostering a diverse and inclusive workplace culture that values innovation, teamwork, and customer satisfaction.