Current jobs related to Service Desk Specialist II - Arlington, Virginia - ISHPI Information Technology
-
Service Desk Specialist III
3 weeks ago
Arlington, Virginia, United States ISHPI Information Technology Full timeJob Title: Service Desk Specialist IIIAt ISHPI Information Technologies, Inc., we are passionate about delivering innovative business solutions using emerging technologies. As a Service Desk Specialist III, you will be part of a team focused on providing technical assistance and support to our customers.Responsibilities:Provide technical assistance and...
-
Help Desk Support Specialist
3 weeks ago
Arlington, Virginia, United States Lawelawe Technology Services Full timeJob Title: Help Desk Support SpecialistLawelawe Technology Services is seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the highest level of...
-
Help Desk Support Specialist
3 weeks ago
Arlington, Virginia, United States Lawelawe Technology Services Full timeJob Summary: We are seeking a highly skilled Help Desk Support Specialist to join our team at Lawelawe Technology Services. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to our clients, resolving incidents, problems, and fulfilling service requests. Key Responsibilities:Provide Tier II support and...
-
Service Desk/Knowledge Base Manager IV
2 weeks ago
Arlington, Virginia, United States ISHPI Information Technology Full timeJob Title: Service Desk/Knowledge Base Manager IVJob Summary:We are seeking a highly skilled Service Desk/Knowledge Base Manager IV to join our team at ISHPI Information Technologies, Inc. The successful candidate will be responsible for supervising and coordinating activities of IT Service Desk Specialists, Coordinators or Technicians, and identifying,...
-
Service Desk Analyst II
3 weeks ago
Arlington, Virginia, United States Datawiz Full timeJob SummaryDatawiz is seeking a highly skilled Service Desk Analyst to support their Federal Government client on a full-time, long-term contract. The successful candidate will provide priority-based categorization to track the progress of all incidents and restore degraded or disrupted services as quickly as possible.Key ResponsibilitiesProvide Tier II...
-
Help Desk Support Specialist
3 weeks ago
Arlington, Virginia, United States Lawelawe Technology Services Full timeAbout the RoleWe are seeking a highly skilled Help Desk Support Services Specialist to join our team at Lawelawe Technology Services. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide Tier II...
-
Service Desk Specialist I
3 weeks ago
Arlington, Virginia, United States Texas Health Resources Full timeService Desk Specialist I Job DescriptionJob Summary:Texas Health Resources is seeking a highly skilled Service Desk Specialist I to provide top-notch technical support to our customers. As a key member of our IT team, you will be responsible for resolving technical issues, providing excellent customer service, and maintaining a high level of expertise in...
-
Help Desk Support Specialist
3 weeks ago
Arlington, Virginia, United States DMI Mobile Enterprise Solutions Full timeDMI Mobile Enterprise Solutions is seeking a skilled Help Desk Analyst to join our team in Arlington, VA. As a Help Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Answering Help Desk phones and providing Tier I-II supportResolving technical issues and escalating...
-
Technical Support Specialist II
2 weeks ago
Arlington, Virginia, United States ISHPI Information Technology Full timeJob Summary:As a Service Desk Specialist II at ISHPI Information Technologies, Inc., you will be responsible for providing technical assistance and support to end-users for hardware, software, and systems through various communication channels. Your primary goal will be to resolve computer software and hardware problems, acting as a contact for users...
-
Help Desk Support Specialist
3 weeks ago
Arlington, Virginia, United States Delaware Nation Industries Full timeJob Title: Help Desk Support SpecialistJob Summary:Delaware Nation Industries is seeking a skilled Help Desk Support Specialist to provide technical assistance to computer users in an enterprise-level work environment. The ideal candidate will have a strong background in IT support and be able to provide timely and effective solutions to technical...
-
Technical Field Service Specialist
2 weeks ago
Arlington, Virginia, United States NANA Regional Corp Full timeJob SummaryNANA Regional Corp is seeking a highly skilled Technical Field Service Specialist to support our government client in Arlington, VA. The ideal candidate will have a strong background in analytical software solutions and excellent training and presentation skills.ResponsibilitiesProvide training and desk-side support to assist our government client...
-
Help Desk Support Specialist
3 weeks ago
Arlington, Virginia, United States DMI Full timeAbout DMI:DMI is a leading global provider of digital services, working at the intersection of public and private sectors. With a broad range of capabilities across IT managed services, cybersecurity, cloud migration, and application development, DMI provides on-site and remote support to clients in various sectors, including governments, healthcare,...
-
Service Desk Technician
2 weeks ago
Arlington, Virginia, United States Koniag Government Services Full timeJob Summary:Koniag Government Services, a leading provider of enterprise solutions, is seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and collaborating with internal teams to resolve complex...
-
Service Desk Tower Lead
2 weeks ago
Arlington, Virginia, United States DMI Full timeAbout DMI:DMI is a leading global provider of digital services that bridges the gap between the public and private sectors. With a broad range of capabilities across IT managed services, cybersecurity, cloud migration, and application development, DMI provides on-site and remote support to clients in various sectors, including governments, healthcare,...
-
Service Desk Tower Lead
3 weeks ago
Arlington, Virginia, United States DMI Full timeAbout DMIDMI is a leading global provider of digital services, operating at the intersection of public and private sectors. With a broad range of capabilities across IT managed services, cybersecurity, cloud migration, and application development, DMI provides on-site and remote support to clients in various sectors, including governments, healthcare,...
-
Service Desk Tower Lead
3 weeks ago
Arlington, Virginia, United States DMI Full timeAbout DMIDMI is a leading global provider of digital services, operating at the intersection of public and private sectors. With a broad range of capabilities across IT managed services, cybersecurity, cloud migration, and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services,...
-
Enterprise Service Desk Manager
4 weeks ago
Arlington, Virginia, United States DMI (Digital Management, Inc.) Full timeAbout the OpportunityThis role offers the opportunity to participate in the management of a Federal IT Service Desk. We are seeking a highly skilled and motivated IT Service Desk Tower Lead to lead our IT support team.As the IT Service Desk Tower Lead, you will be responsible for overseeing the day-to-day operations of our service desk, ensuring the timely...
-
Enterprise Service Desk Manager
3 weeks ago
Arlington, Virginia, United States DMI (Digital Management, Inc.) Full timeAbout the OpportunityThis role offers the chance to contribute to the management of a Federal IT Service Desk. We are seeking a highly skilled and motivated IT Service Desk Tower Lead to lead our IT support team.As the IT Service Desk Tower Lead, you will be responsible for overseeing the day-to-day operations of our service desk, ensuring the timely...
-
Help Desk Analyst with Active Secret Clearance
2 weeks ago
Arlington, Virginia, United States Piper Companies Full timeZachary Piper Solutions is seeking a Help Desk Analyst with Active Secret Clearance to join our team in Arlington, VA. As a Help Desk Analyst, you will be responsible for providing Tier I/II support and managing tickets for Active Directory, Windows 10, Cisco, and mobile devices.Responsibilities:Solve tier I and tier II system queries, requests, incidents,...
-
Enterprise Service Desk Manager
3 weeks ago
Arlington, Virginia, United States DMI (Digital Management, Inc.) Full timeAbout DMIDMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation,...
Service Desk Specialist II
2 months ago
We are seeking a highly skilled Service Desk Specialist II to join our team at ISHPI Information Technologies, Inc. As a key member of our group, you will work collaboratively with customers, team members, and subject matter experts to design and deliver innovative business solutions using emerging technologies.
Responsibilities- Provide technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat.
- Resolve computer software and hardware problems of users, and act as a contact for users having problems using computer software, hardware, and operating systems.
- Act as the escalation path to resolve moderate to highly complex technical issues.
- Specialize in certain aspects of technologies to assist the customer base.
- Provide support for call overflow during peak time or reduced staff during off-peak hours.
- Accredited Bachelor's degree with four (4) years of progressive experience demonstrating the required proficiency.
- IAT Level II certification (CompTIA Security+ CE, CCNA-Security, CySA+, GICSP, GSEC, CND, or SSCP).
- Clearance Requirement: Selected candidate must be a U.S. Citizen and have an active security clearance.
ISHPI Information Technologies, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match.
